Overview
Key Account Executive Jobs in Florida, Gauteng at Afrirent Auto
Afrirent Holdings is looking for a KAE to create, build and maintain good and solid customer relationship, monitor customer satisfaction and act where appropriate, ensure contract compliance processes are implemented and monitored, and ensure revenue collection through accurate and timeous billing
Duties and Responsibilities
Fleet Management
Reporting on fleet performance including utilisation
Working with the client in availing vehicle required for tracker audits
Arranging of license discs when they have expired and ensuring delivery to the client
Conducting biannual fleet audits
Liaise with the client and call centre to resolve experienced challenges
Follow up on outstanding debtors and delivering of invoices to the client
Obtaining of accident reports on a weekly basis
Ensuring that new vehicles are delivered with the required accessories
Vehicle Disposal
Provide a detailed report of vehicles to be de-fleeted to the de-fleet administrator and assist where required
Assist in vehicle location and inspections
Surveys
Conducting quarterly client satisfaction surveys
Knowledge
Building and maintenance of good customer relations
Initiates any actions required to maintain or improve service levels.
Own and drive service improvement projects according to sound project management principles.
Co-ordination any temporary changes to service levels required.
Compliance with Service Level Agreement signed with clients;
Prepare Reports for client and management
Compile Monthly Client Reports;
Conduct Monthly Meetings
Handling of queries (internally and externally)
License renewals for Afrirent vehicles
Traffic fine management
Supplier Management;
Cost Management;
Qualifications
Matric
Fleet Management qualification
Project Management – Advantageous
Experience and Requirements
5 Years’ experience in client relations management
· Driving license – Code B
Job Type: Full-time
Pay: From R123Â 456Â 789,00 per month
Ability to commute/relocate:
Florida, Gauteng: Reliably commute or planning to relocate before starting work (Required)
Title: Key Account Executive
Company: Afrirent Auto
Location: Florida, Gauteng
Category:
