Overview
Junior System Support Engineer Jobs in Cape Town, South Africa at Collab SA
Role: Junior System Support Engineer
Location: Century City – Cape Town – ONSITE (No out of town applications will be considered)
Salary: R10k – R15k pm CTC
Transport: A valid driver’s license (manual) is non-negotiable, and owning your own car is preferred.
Main duties and responsibilities
Resolving Tier 1 support tickets
Implement changes and projects such as version upgrades and migrations
Perform proactive optimisation and implementation of best practices
Document processes and procedures to increase repeatable quality and automation
Develop relationships and communication throughout the company and with customers
Conduct the implementation of Hardware and Software projects based on Wintel and virtualisation platforms
Essential skills and experience
Minimum 2 years overall experience – with an interest in the IT MSP industry
Working knowledge with Windows 2012 R2 / 2016 / 2019/ 2022
Entry-level experience with Active Directory, DNS, DHCP, IIS, PKI etc.
Entry-level experience with VMware vSphere 5.5 or above
Entry-level experience with Hyper-V 2012 or above
Entry-level experience/understanding of patch testing and deployment
Good understanding of IP addressing and subnetting
Entry-level understanding of mass storage like SANs and NAS devices
Entry-level knowledge of VLANs, routing, firewall behaviour, packet shaping etc.
Comfortable working in server rooms/data centres, racking and cabling up kit if required
Strong communication (both written and verbal) and comfortable face-to-face
Entry-level knowledge of ITIL framework mindset in terms of structured incident management, request management, change management, contractual scope alignment etc.
Entry-level knowledge of Exchange 2016 and above
Required Qualifications
CompTIA A+ and N+
Diploma or degree in Computer Science
Beneficial Qualifications
Microsoft Certified:
Azure Administrator Associate | Microsoft Certified:
Windows Server Hybrid Administrator Associate | Microsoft Certified Professional
Microsoft Certification (e.g., MD-102: Endpoint Administrator, MS-900: 365 Fundamentals) – Beneficial
Exchange | O365
VCP-DCV (VMware Certified Professional) or Hyper-V
Veeam
Ready to Advance Your IT Career?
If you have 2+ years’ experience in IT support, a valid driver’s license with your own vehicle, and are eager to expand your technical skill set, we want to hear from you.
Apply now to become an essential part of our client’s team!
Title: Junior System Support Engineer
Company: Collab SA
Location: Cape Town, South Africa
Category: Engineering
