Overview
Junior Sales Administrator Jobs in Mbombela, South Africa at Wiggle Digital
Location: Mbombela
Our Sales Administrator is the first point of contact for potential clients and existing clients that contact us. They also ensure the smooth day-to-day running of the sales function, co-ordinating staff input across a wide range of sales opportunities for multiple brands. You must be a confident communicator with proven experience managing sales administration for an agency, and you must be very organised, detail-orientated and driven to help the company win work.
Core responsibilities:
Answer the phone (for all of our brands), check web enquiries and respond to email enquirie, ensuring all contacts are met with a bright, friendly, warm and approachable person who comes across as calm, professional and helpful
Directing enquiries to the right people and co-ordinating responses as required
Overseeing, checking and responding to sales email enquiries across multiple inboxes, co-ordinating lines of communication and ensuring all prospects are responded to in a timely fashion
Assigning sales opportunities to the right staff according to the type and size of opportunity, booking in meetings, co-ordinating across the sales process end-to-end and ensuring that the process runs smoothly
Liaising with the Operations Manager on sales capacity and efficiency, ensuring that the right level of effort and amount of time is spent on opportunities and reporting on the overall cost, efficiency and performance of the sales function
Identifying ways to improve the sales process, together with the Operations Manager, and ensuring that all process documents are kept up to date
Being responsible for sales email and deck templates, liaising with the head of copy and the lead designer when new assets are needed, and keeping all sales assets up-to-date
Creating and issuing contracts, ensuring data accuracy and checking to ensure that direct debit instructions are set up correctly and contracts are signed prior to client kick off
Ensuring that the Operations Manager is notified in a timely manner of new clients coming on board and that they are consulted as to the appropriate start date and that project teams are assigned correctly
When there is additional time available outside of sales responsibilities, assisting the Operations Manager with administrative tasks and reporting as required
Skills and experience:
Matric
Excellent oral communication skills,
Very strong written communication skills and overseeing or producing sales collateral
Well-organised and efficient, with good time management and prioritisation skills. Ability to prioritise, delegate and efficiently review sales team performance
Team player who likes to work in a dynamic environment and collaborate across teams
Eager to take on new challenges and forge a path focussed on their individual success and success for the Group
Culture Fit:
A natural communicator, you’re comfortable organising meetings, liaising with attendees and negotiating input from busy internal teams and stakeholders
You enjoy collaborating with and supporting a busy team and are excited by the opportunity to help the agency thrive and grow
You’re able to manage stress and high volumes of requests in a positive, constructive manner
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Title: Junior Sales Administrator
Company: Wiggle Digital
Location: Mbombela, South Africa
Category: Sales (Sales Administrator)
