Overview
Junior IT Technician/Facilities Administrator Jobs in Cape Town, South Africa at CallForce
We are seeking a Junior IT Tech to join our CALLFORCE BPO team. As a Junior IT Tech, you will be responsible for providing technical support and troubleshooting for computer systems, hardware, and software used within our organization. You will work closely with the IT team to ensure that all systems are running smoothly and efficiently.
Key IT Responsibilities:
Provide technical support for computer systems, hardware, and software
Troubleshoot and resolve hardware and software issues
Install and configure new hardware and software
Monitor system performance and ensure optimal functionality
Maintain system security and integrity
Assist with network administration tasks
Document and track technical issues and resolutions
Provide training and support to end-users on technical issues
Stay current on industry trends and advancements in technology
Key Facilities Responsibilities:
Develop and implement facility maintenance plans and schedules as per instructions from Facilities Manager.
Ensure all safety protocols and procedures are followed at all times.
Monitor and inspect facilities to ensure they are in compliance with safety and building codes.
Maintain records of all facility maintenance and repair activities.
Manage facility vendors and contractors.
Assist in the planning and execution of facility repairs, renovations, and remodeling projects.
Respond to emergency maintenance requests in a timely manner.
Develop and implement energy efficiency initiatives.
Monitor facility budgets and ensure cost-effectiveness.
Oversee the security of all facilities with Senior Facilities Adminstrator.
Requirements:
Relevant Certificate/Diploma or Bachelors degree in Facility Management, Business Administration, or related field.
2 – 3 years of facility management experience or similar role as a coordinator .
Excellent organizational and problem-solving skills.
Knowledge of building codes, safety protocols, and energy efficiency initiatives advantageous
Ability to work independently and within a team while managing multiple tasks.
Strong communication and interpersonal skills
Proficiency in Microsoft Office Suite.
Certifications such as CompTIA A+ or Network+ are a plus
If you are a proactive and dynamic individual looking to kickstart your career in IT within the BPO industry, we would love to hear from you. Join our team and help us provide top-notch technical support to our clients.
Title: Junior IT Technician/Facilities Administrator
Company: CallForce
Location: Cape Town, South Africa
Category: IT/Tech (IT Support)
