Overview
Junior IT Technician Jobs in Johannesburg, South Africa at Agile People
OBJECTIVES(main duties and responsibilities)
Serving as the first point of contact for IT support within the organisation
Assisting in setting up and maintaining computer and network systems
Diagnosing and troubleshooting basic software and hardware issues
Repairing and replacing damaged computer and network components
Supporting people whenever they encounter challenges with computers and network devices
Maintaining and updating technical documentation regularly
Courier/Collect/Deliver hardware, and devices to customers, or suppliers
Maintain hardware inventory list, and keep the storeroom updated, and clean
Assemble ruggedized Raspberry Pi units and other basic hardware components
Manage 3D printer output and capacity for ruggedized Raspberry Pi components
ROLE REQUIREMENTS
Formal Qualifications
Basic experience in IT support or IT technician roles
Knowledge, Skills & Experience
Familiarity with Windows, Mac, and Linux operating systems
Problem-solving skills
Technical documentation skills
Organisational and interpersonal skills
Job Related Experience
Our client prefers candidates who have worked in similar roles such as IT Help Desk, IT Support and related positions. Should have a basic understanding of mobile and desktop operating systems, with a willingness to learn more advanced aspects on the job.
IT Technicians will assist with basic networking configuration, diagnostics, and maintenance.
Experience with computer and network security, including firewalls, antivirus software and malware protection will be an advantage.
The Junior IT Technician will need to provide technical support remotely and need to be familiar with virtual network solutions. They also need to have exceptional communication skills as the role includes dealing with internal customers by providing customer support.
Languages
English
Afrikaans (Beneficial)
Title: Junior IT Technician
Company: Agile People
Location: Johannesburg, South Africa
Category: IT/Tech (IT Support, Technical Support, Computer Repair / Support, Desktop Support)
