Overview
Junior IT Support Administrator/Technician Jobs in Phoenix, South Africa at SOUTH AFRICAN FUNERAL SUPPLIES
Location: Phoenix
Job details
Here’s how the job details align with your profile.
Pay
R10000 – R15000 a month
Job type
Full-time
Location
Head Office based in Phoenix, Industrial Park, 4068.
Full job description
A well-established leading casket manufacturing company seeks to employ the services of a Debtors Clerk.
Please read the advert before applying. Only apply if you meet the criteria for the position.
Duties & Responsibilities
Report IT issues to management timeously.
Monitor, review, and report all IT procurement issues to the Line Manager.
Conduct audits at all branches and Head Office on IT equipment and processes.
Compile detailed reports of all findings and submit to the IT Manager.
Follow up on findings during audits with remedial action until closure.
File IT Audit Reports for record purposes.
Install and monitor Anti-Virus software regularly on all computers at Head Office and branches.
Monitor, manage, and maintain all company servers, ensuring functionality and timely updates.
Analyze server storage and capacity, making recommendations when necessary.
Install and implement IT (software, hardware) systems, programs, and equipment.
Manage, monitor, and maintain the Pastel Evolution Programme for all users.
Conduct reviews and checks on the Scan Man system.
Manage and control IT hardware and software, infrastructure network, and equipment.
Conduct inspections on all cameras to ensure functionality and recording.
Report camera faults and malfunctions to management.
Prepare reports on camera observations as requested.
Adhere to all company policies & procedures at all times.
Provide technical assistance regarding IT operating system issues.
Ensure all computer systems are working properly.
Discuss and refer unresolved issues to management with useful suggestions.
Maintain and update records of computer, network, and system-related problems.
Create, manage, and coordinate a ticket system for all IT-related challenges.
Troubleshoot software and hardware computer support problems.
Resolve all IT and computer-related issues on time to minimize downtime.
Maintain computer components through repair and replacement cost-efficiently.
Assist with technical issues during conference calls, Skype, and Zoom meetings.
Create new user and website accounts as per company needs.
Manage, control, and monitor system rights, privileges, and administrator access.
Monitor spam and mail protection software for system integrity.
Ensure systems are in place to avoid cyber attacks and invasions.
Delete or restrict access to unused accounts to prevent unauthorized use.
Education and Job Requirements
Bachelor’s degree in Information Technology or Computer Science or similar field (added advantage).
Proven experience as an IT Desktop Support Engineer, Technical Support Specialist, Administrator, or related role.
2 to 3 years of work experience in a similar role or environment.
Exceptional knowledge of working with Windows systems, Sage Evolution, VIP Sage, Scan Man, Microsoft programs, Jarrison clocking systems, and others.
Experience with various network connections addressing technical and day-to-day challenges.
Excellentcommunicationand interpersonal skills.
Should you not hear from us within 14 days of application, kindly consider your application unsuccessful.
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Title: Junior IT Support Administrator/Technician
Company: SOUTH AFRICAN FUNERAL SUPPLIES
Location: Phoenix, South Africa
Category: IT/Tech
