Overview
IT Technician Jobs in Port Elizabeth, South Africa at EnableSA (Pty) Ltd
Job Description
Our client is seeking an experienced IT Technician to join the Port Elizabeth team, Â
· Manage all SLA and ad hoc requirements and tickets within the agreed time frames,
· Performing 1 st and 2 nd tier technical support function, while managing senior end user communications and relationships
· Identify possible client leads and escalate to Manager as needed.
· Set up workstations with computers and necessary peripheral devices (routers, printers etc.).
· Develop and maintain local networks in ways that optimise stability and performance.
· Perform troubleshooting to diagnose and resolve problems (repair or replace parts,
debugging
etc.)
· Create and maintain documentation on IT manuals and procedures.
· Perform installations of all data network and CCTV systems.
· Maintain records/logs of repairs and fixes and maintenance schedule.
· Define hardware and network requirements.
· Perform monthly inventory stock takes.
· Collect and manage stock with monthly stock takes.
· Install well-functioning LAN/WAN and other networks and manage components.
· Offer timely technical support.
· Liaison with suppliers and clients.
· Travel to client sites. Requirements
· Grade 12
· Degree in Computer Science, engineering, or relevant field
· Certification will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
· Proven experience as IT Support Technician or relevant position.
· Windows Server and AD experience.
· In depth knowledge of Office 365 (Exchange, SharePoint, etc).
· Networking (Planning, Implementing, Configuring and Troubleshooting).
· NAS and Backups.
· In depth understanding of
diverse
computer systems, networks and CCTV systems.
· Valid drivers license Requirements
• Grade 12
• Degree in Computer Science, engineering, or relevant field
• Certification will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
• Proven experience as IT Support Technician or relevant position.
• Windows Server and AD experience.
• In depth knowledge of Office 365 (Exchange, SharePoint, etc).
• Networking (Planning, Implementing, Configuring and Troubleshooting).
• NAS and Backups.
• In depth understanding of
diverse
computer systems, networks and CCTV systems.
• Valid drivers license
Title: IT Technician
Company: EnableSA (Pty) Ltd
Location: Port Elizabeth, South Africa
Category: IT/Tech (IT Support, Network Administrator, Technical Support, Desktop Support)
