Overview
It Service Delivery Manager – Clients/Vendors/Stakeholders Jobs in Cape Town, South Africa at Danté Personnel Recruitment
Position: IT SERVICE DELIVERY MANAGER – CLIENTS/VENDORS/STAKEHOLDERS
SA – Western Cape, Cape Town – CBDIT SERVICE DELIVERY MANAGER – CLIENTS/VENDORS/STAKEHOLDERS – POSITION BASED IN CAPE TOWN
We are seeking candidates who primarily engage with internal vendors and stakeholders. The role will require close
collaboration
with the Recruitment Manager/Workforce Planner Transitions Manager, etc., as well as managing clients visiting SA who will be operating in South Africa.
Minimum requirements:
Graduate, Preference for B.E. /
B. Tech with industry-recognized certifications like ITIL / ITSM, PMPITIL Certification essential
Must be able to work in a 24/7 environment – 14:00 – 23:00 and 15:00 – 24:00
IT Service Management and Delivery – Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders
Participate in ongoing Service Delivery Reviews (M / Q ) and also on new business growth calls with client / internal stakeholders
Responsible for identifying, implementing and review of service improvement initiatives
Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client process
Consultant:
Debbie Watkyns – Dante Personnel Cape Town
Title: It Service Delivery Manager – Clients/Vendors/Stakeholders
Company: Danté Personnel Recruitment
Location: Cape Town, South Africa
Category: IT/Tech (IT Project Manager, IT Consultant, IT Business Analyst)
