Overview
IT Helpdesk Technician Jobs in Johannesburg, South Africa at Elite Search And Selection
Provide 24×7 support and maintenance for Microsoft Servers environment:
Initially night shift: 10pm-5am
Fault resolution and troubleshooting, and provide support & technical advice to clients
Implement and/or coordinate system updates and replacement of ‘old’ versions
Ensure networks & servers are fully operational
Administration:
Conduct user, network printer, email & web access administration, and anti-virus solutions
Monitoring:
Security events & ensure compliance with security policy, backups and SAN issues, operational systems, network and server performance
Maintain network operations, applications and operating systems, process any follow-up action, perform all call resolutions related to assigned areas, and ensure compliance with policies
Requirements:
Minimum 2 years support experience
Experience with Server, SBS Server
TCP/IP Printing
Basic understanding of networking, server hardware, and MS Office Suite
Knowledge of Windows XP and Windows 7, and solid Windows operating system (OS) knowledge
Active Directory
Exchange Server (advantage)
Matric
N+ and A+
Nice to have: MCSE certified or MCITP or an IT Diploma
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Title: IT Helpdesk Technician
Company: Elite Search And Selection
Location: Johannesburg, South Africa
Category: IT/Tech (Systems Administrator, IT Support, Technical Support, Network Administrator)
