Overview
IT Business Analyst Jobs in Durban, South Africa at Abantu Staffing Solutions
Job Description:
To provide a mapping of business requirements into IT system specifications for the IT department and ensure a smooth transition into new automated processes for the operations within the company. Reporting to the Information Technology Manager.
Education and Experience:
Grade 12
Bachelor’s degree in Information Technology or BSC in engineering or equivalent
BCom supply chain management an advantage
Minimum of 2 to 3 years’ experience in a similar role.
Understanding of software development best practices, including Change Management standards
Proven Project Management and Business Analysis experience
Responsibilities:
IT Strategy:
Provide input to the IT Strategy in line with business requirements
Identify, mitigate and manage IT Risk
IT Management:
Assist in the managing of the group business applications including those that are in place before the job starts
Provide users with the tools and skills to effectively operate the system
IT Hardware:
Understanding of the hardware required to effectively use the system during business process analysis
Recommend changes where appropriate
IT Software:
Ensure users understand how to effectively operate the business applications to perform their tasks effectively
Ensure users are compliant in their use
Ensure no illegal software or unlicensed use takes place
Protect software and data from breaches in security by communicating closely with IT Management
Ensure technical compliance for all data in line with the POPI act
ERP System:
New Developments:
Liaise with the Business Units to identify business requirements
Business Process Analysis is a core requirement of the role.
Understanding of the current / existing / manual process is key before recommending or accepting changes.
Communicate change requests in the form of specifications developed in line with business requirements to enable developers or 3rd parties to quote accurately and for the solution to be created without revisions needed where things have not been thought through thoroughly enough.
Administration:
Compile reports to communicate status of work as required by management from time to time
Build specifications with the user for the developer at a level of detail sufficient to ensure quoting is accurate and the end product requirements are clear enough to prevent alterations after development begins.
Key Result Areas:
Lead planning, design, implementation and integration of new systems as well as enhancements to existing applications
Improve processes and procedures to enhance operational proficiency and reduce costs.
Providing support for the production system
Analysing application and system issues to be able to diagnose problems including complex problems involving multiple systems.
Project-manage system implementations.
Oversee implementation projects from beginning to end.
Analyse current business processes and make recommendations for improvements based on industry trends and professional business knowledge
Examine existing business models and data flows. Identify opportunities that can improve the efficiency of business processes.
Create logical and innovative solutions – identify feasible controls and architectures and assess them for business suitability. Specify system operations, and the way data will be viewed and input by the user.
Always drive improved efficiency and cost-effectiveness – clear ROI for clients on all proposed solutions
Review and edit requirements, specifications, business processes and recommendations related to proposed IT solutions.
Provide assistance and advice to business users in the effective use of applications and information technology
Title: IT Business Analyst
Company: Abantu Staffing Solutions
Location: Durban, South Africa
Category: IT/Tech (IT Business Analyst, IT Consultant, Systems Analyst)
