Overview
IT and Network Technician Jobs in Bryanston, Gauteng 2196 at 22 on Sloane
Job Purpose
The IT and Network Technician is responsible for maintaining the campus’s IT infrastructure, ensuring seamless network performance, supporting day-to-day technical needs of staff and tenants, and assisting with technical setup for events. This role is crucial to maintaining uptime, securing data, and delivering reliable user support.
Key Responsibilities
1. IT Support & Troubleshooting
Provide first and second-level support to employees and tenants.
Install, configure, and maintain hardware (laptops, desktops, printers, projectors).
Troubleshoot and resolve software issues (Windows, Office 365, Google Workspace).
Maintain and update asset inventory for all IT equipment.
2. Network Administration
Monitor and maintain the wired and wireless network across the campus.
Ensure consistent and secure internet connectivity for staff, tenants, and visitors.
Perform routine checks of network performance and bandwidth usage.
Liaise with service providers to resolve connectivity issues and manage service agreements.
3. IT Infrastructure Maintenance
Maintain server rooms, routers, switches, cabling, and backup systems.
Perform data backups and maintain cybersecurity best practices.
Assist with systems upgrades, patching, and firmware updates.
4. Event and AV Technical Setup
Provide technical support for events, including AV setup (projectors, speakers, microphones).
Set up video conferencing systems and ensure proper connectivity.
Provide on-site support for hybrid events and troubleshoot issues in real time.
5. Security, Governance & Documentation
Ensure proper access controls, antivirus protection, and IT security protocols are followed.
Maintain logs and documentation for all IT activities, troubleshooting steps, and configurations.
Assist with implementing IT-related policies and user compliance.
Qualifications & Experience
Diploma or degree in Information Technology, Computer Science, or related field.
Minimum 2–4 years’ experience in IT support or network administration.
Certifications such as CompTIA A+, Network+, or Microsoft MCP/MCSA are advantageous.
Experience working in co-working spaces or startup hubs is a plus.
Skills & Competencies
Strong problem-solving and diagnostic skills.
Good understanding of LAN/WAN, TCP/IP, firewalls, and wireless technologies.
Excellent communication and interpersonal skills.
Able to work independently and handle multiple priorities.
Hands-on and proactive approach to maintenance and support.
Working Conditions
Based at 22 On Sloane, Bryanston Campus.
Must be available for occasional after-hours and weekend support (especially during events and/or system maintenance).
Will support both staff and external tenants across the building.
Job Types: Full-time, Permanent, Temp to perm
Contract length: 6 months
Pay: R15Â 000,00 – R20Â 000,00 per month
Education:
Bachelors (Required)
Experience:
IT & Networking: 3 years (Required)
Office 365 management: 3 years (Required)
Work Location: In person
Application Deadline: 2025/05/31
Title: IT and Network Technician
Company: 22 on Sloane
Location: Bryanston, Gauteng 2196
Category: