Overview
Internal Sales Administrator Jobs in Cape Town, South Africa at Africa Cleaning Supplies
Job Summary:
We are seeking a motivated and experienced Internal Sales Representative tojoin our teamin the industrial cleaning equipment industry. As an Internal Sales Co-Ordinator, you will be responsible for promoting and selling our range of industrial cleaning equipment to clients, providing excellent customer service, and contributing to the achievement ofsales targets. This role will primarily focus on managing sales inquiries, processing orders, and building strong relationships with customers.
Responsibilities:
Handle incoming sales inquiries via phone, email, or othercommunicationchannels promptly and professionally.
Understand customer needs and requirements, and provide appropriate solutions andproduct recommendations.
Follow up with orders and prospects to convert them into sales opportunities.
Collaborate with the external sales team to provide support, and coordinate sales efforts.
Maintain a comprehensive knowledge of the company’s industrial cleaning equipment product line and stay updated on industry trends and competitors.
Process customer orders accurately and efficiently, ensuring timely delivery andcustomer satisfaction.
Proactively identifycross-sellingandupselling opportunitiesto maximize sales revenue.
Build and maintain strong customer relationships througheffective communicationand exceptional customer service.
Handle customer inquiries and resolve any product-related issues or concerns.
Maintain accurate sales records, including customer interactions, leads, opportunities, and sales activities.
Contribute to achieving branchsales targetsand contribute to the overall sales team goals.
Requirements:
Proven experience in a similar sales role, preferably within the industrial cleaning equipment industry.
Strong knowledge of industrial cleaning equipment, including different types of machines, applications, and features.
Exceptional interpersonal andcommunication skills, both verbal and written.
Customer-focusedmindset with the ability to understand customer needs and provide effective solutions.
Proficiency in using system tools to manage leads, opportunities, and customer interactions.
Self-motivated, proactive, andresults-orientedwith the ability to work independently and as part of a team.
Strong organizational and time management skills to handle multiple tasks and prioritize effectively.
Flexibilityto adapt to changing market conditions and customer requirements.
Knowledge of the industrial cleaning equipment market, industry regulations, and safety standards is desirable.
A high level of integrity andprofessionalismwhen representing the company and interacting with customers.
Job Type: Full-time
Pay: R8000,00 – R10000,00 per month
Ability to commute/relocate:
Paardeneiland, Western Cape:
Reliably commute or planning to relocate before starting work (Required)
Education:
High School (matric) (Required)
Final date to receive applications: 2025/01/23
Expected
Start Date:
2025/02/01
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Title: Internal Sales Administrator
Company: Africa Cleaning Supplies
Location: Cape Town, South Africa
Category: Sales, Customer Service/HelpDesk