Overview
Intermediate Business Analyst Jobs in Cape Town, South Africa at Interfront SOC Ltd.
Responsibilities/Tasks
Requirements Management
· Conduct structured and semi-structured requirements elicitation sessions with stakeholders (individuals and small groups) using appropriate techniques to gather clear and complete information.
· Analyse and document business processes, data flows, rules, and system behaviours to understand current operations and identify potential improvements.
· Capture and update requirements in Enterprise Architect (EA) according to Interfront standards, including the documentation of Change Proposals (ECPs) where required.
· Prepare and maintain project artefacts that support traceability, stakeholder communication, and development activities.
· Maintain accurate notes from engagement sessions and use them to verify and validate requirements with stakeholders and the project team.
· Collaborate with senior BAs, project managers, and systems engineers/architects to prioritise requirements based on customer value, implementation feasibility, and business impact.
· Assist in validating built systems by comparing actual behaviour with documented requirements, reporting any discrepancies to the lead BA.
· Participate in discussions around requirement changes and assist in assessing their impact on business processes or systems.
· Demonstrate growing autonomy in managing your own tasks while proactively seeking guidance from senior team members when needed.
Stakeholder Engagement and Communication
· Build trust and maintain open communication with stakeholders through professional and positive interactions.
· Clearly communicate elicited requirements, proposed solutions, and process changes to both business and technical teams.
· Conduct meetings to gather input and confirm mutual understanding of requirements.
· Tailor communication style and detail level based on the stakeholder audience, with support or coaching from senior team members where appropriate.
· Collaborate with team leads to ensure timely dissemination of accurate functional requirement information across relevant disciplines/teams.
· Escalate stakeholder concerns or misalignment promptly to the senior BA and project manager for resolution.
Qualification support
· Assist in representing client requirements throughout all phases of SDLC.
· Perform necessary tests on built systems as part of the Interfront testing efforts to ensure correct functional behaviour.
· Gain and grow in understanding of requirements verification and validation efforts, including test coverage.
Product Transition support
· Assist in the drafting of user manuals/guides for Interfront systems.
· Assist in the preparation and delivery of user training and/or training materials on built Interfront systems.
Closing date:
30th of May 2025
Contract type:
Permanent Hybrid position
Title: Intermediate Business Analyst
Company: Interfront SOC Ltd.
Location: Cape Town, South Africa
Category: Business (Business Development, Business Analyst)
