Overview
Insurance Customer Service Agent Jobs in Silverton at GroDirect
About Us:
At Grodirect, we are committed to providing outstanding insurance solutions and world-class customer service. We are growing and looking for passionate and dependable Insurance Customer Service Agents to join our dynamic team.
Job Summary:
As an Insurance Customer Service Agent, you’ll be the first point of contact for our clients. Your role will involve assisting with policy questions, processing changes, and guiding customers through their insurance needs — all while delivering top-tier service and support.
Responsibilities:
* Respond to customer inquiries via phone, email, or in person
* Follow up with clients to ensure satisfaction and retention
* Work closely with agents and support team to ensure a smooth client experience
Qualifications:
* Matric certificate or NQF 4equivalent (required)
* Previous customer service or insurance experience preferred
* Excellent communication and interpersonal skills
* Strong attention to detail and problem-solving ability
What We Offer:
* Opportunities for career growth and advancement
* Friendly, supportive team environment and continuous training available
* Flexible scheduling options
Apply Today!
If you’re ready to build a career in the insurance industry and help people protect what matters most, we want to hear from you.
Submit your application(Matric certificate and Updated CV) via Indeed now!
Job Types: Full-time, Permanent
Application Question(s):
Are you willing to start immediately?
Education:
High School (matric) (Required)
Work Location: In person
Title: Insurance Customer Service Agent
Company: GroDirect
Location: Silverton
