Overview
ICT Technician in Eastern Cape Jobs in Port Elizabeth at Metro Computer Services
ICT Support Technician Duties
· Provide First Line and Second Line Support for all ICT related incidents as experienced by the client staff
· Diagnose, debug and resolve end-user technical problems via helpdesk ticket system, email, phone or in person
· Ensure problems and issues are systematically tracked, escalated accordingly and followed up on in a timely manner
· Collaborate with colleagues while working on short-term and long-term ICT projects
· Assist in the provisioning of User Accounts, Computer Accounts on Line of Business Systems as required by the client
· Identify and escalate incidents requiring urgent attention to Systems Administrator and Network Administrator
· Install, configure and manage software and their functions according to specifications
· Maintain hardware and software inventory
· Update calls on the helpdesk system as required by Service Level Agreement
· Other ICT Support tasks designated by supervisor
Salary: Market Related (Negotiable)
Requirements : A+, N+, 2 Years Experience
Mobility : Valid drivers license
Job Type: Full-time
Pay: R4Â 000,00 – R15Â 000,00 per month
Education:
High School (matric) (Preferred)
Title: ICT Technician in Eastern Cape
Company: Metro Computer Services
Location: Port Elizabeth
