Overview
ICT Associate – KwaZulu Natal Jobs in KwaZulu-Natal at Democratic Alliance
Full Job Description
The successful candidate will be responsible for:
Providing professional and effective ICT support to all users, which may include:
maintenance on all hardware and software
management of the relevant ticketing system and resolving tickets accordingly
set up of new users and devices
troubleshooting and resolving user queries
Installing, configuring, testing and maintaining the network, operating systems, applications, software and system management tools
Assisting with the implementation, development, upgrade and support of all IT business applications, ensuring they meet business requirements, operational need and contribute to the efficient delivery of services
Managing the provincial asset register and sourcing relevant quotes
Assisting with the setup and ICT support at events and meetings, at locations across the Province
Please submit your application by 17 June 2025 to be considered for this role, noting that any application that does not include the required or correct documentation, will not be considered.
Minimum requirements:
Relevant IT related qualification
2 years’ experience in an ICT support role
2 years’ experience in:
Microsoft Office software packages and support
Windows Operating Systems which include issue repairs and installation
Network setups and issue resolution
Desktop/laptop hardware troubleshooting and issue resolution
Proficiency in computer hardware systems, chipsets memory modules and peripherals
Proficiency in networking
Proficiency in English, with an additional local language (advantageous)
Valid driver’s license and access to a vehicle for daily business related use
Skills:
Written and verbal communication
Time management and organisation
Systematic, comprehensive and attention to detail
Abilities:
Use initiative and work well in high-pressure situations
Be outcomes-orientated, not simply task-orientated
Work independently
Apply sound judgement
Knowledge and Commitment:
Commitment to the principles, policies and programme of action of the Democratic Alliance
Willingness to go the extra mile, which may include working long and irregular hours, weekends, and public holidays where necessary
Title: ICT Associate – KwaZulu Natal
Company: Democratic Alliance
Location: KwaZulu-Natal
Category:
