Overview
Human Resources Admin Jobs in Ballito, KwaZulu-Natal, South Africa at UnifyCX
Title: Human Resources Admin
Company: UnifyCX
Location: Ballito, KwaZulu-Natal, South Africa
UnifyCX is growing and looking for an HR Admin to join our motivated and ambitious team in South Africa!
What Will You Do?
This role will play a critical part in ensuring a smooth hiring-to-onboarding transition, maintaining accurate employee records, and supporting day-to-day HR operations. The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced, high-volume environment.
Key Responsibilities
Talent Acquisition Support (Onboarding & Pre-Hire)
- Coordinate end-to-end onboarding logistics for new hires (offer documentation, background checks, pre-employment requirements)
- Ensure timely completion and accuracy of new hire documentation
- Partner with recruiters and hiring managers to track onboarding progress and start dates
- Schedule onboarding sessions, orientations, and training coordination
- Maintain onboarding trackers and ensure data accuracy in HR systems
- Communicate with candidates to provide a seamless pre-start experience
People Operations Support (HR Admin)
- Maintain and update employee records in HRIS systems
- Support employee lifecycle processes (new hires, status changes, terminations)
- Assist with benefits administration and employee inquiries
- Generate HR reports (headcount, attrition, onboarding status, etc.)
- Ensure compliance with internal policies and local labor requirements
- Support audits and documentation requests
Who are you?
A motivated HR Professional looking to join a growing organization. Detail Oriented and process driven. The ideal candidate for this role is a self starter.
Required Qualifications
- 1–3 years of experience in HR administration, recruiting coordination, or similar role
- Strong organizational skills with high attention to detail
- Ability to manage multiple tasks and deadlines in a fast-paced environment
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Strong written and verbal communication skills in English
Preferred
- Experience supporting high-volume hiring or BPO/contact center environments
- Familiarity with HRIS and applicant tracking systems
- Basic knowledge of HR processes and employment practices
Success In This Role Looks Like
- New hires are onboarded accurately and on time with minimal errors
- Seamless coordination between TA and HR teams
- Clean, reliable HR data and reporting
- Positive candidate and new hire experience
Who We Are
UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.
UnifyCX is a certified minority-owned business and an EOE employer that welcomes diversity.