Overview
HR Officer Jobs in Cape Town, Western Cape, South Africa at TELUS Digital
Title: HR Officer
Company: TELUS Digital
Location: Cape Town, Western Cape, South Africa
Responsibilities
Description and Requirements
Support the development and implementation of HR initiatives and systems
Provide counselling on HR policies and procedures
Be actively involved in recruitment by preparing job descriptions,
Create and implement effective onboarding plans
Assist in the performance management processes
Supporting and guiding the management on disciplinary and grievance issues
Maintain employee records (attendance, EEO data etc.) according to policy and legal requirements
Review employment and working conditions to ensure legal compliance
Preparing And Submitting EE Reports Requirements And Skills
At least 6 months in your current role
We are a 24/7 7 day a week business. You must be able to work shifts in order to support the operations while they are live
Proven experience as HR officer, administrator or other HR position
BPO experience is a plus
Contact centre Experience or experience in having up to 250 employees to support
Knowledge of HR functions (pay & benefits, recruitment, training & development etc.)
Understanding of labour laws and disciplinary procedures
Track record of preparing and running any CCMA cases
Proficient in MS Office; knowledge of HRMS is a plus
Outstanding organisational and time-management abilities
Excellent communication and interpersonal skills
Problem-solving and decision-making aptitude
Strong ethics and reliability
BSc/BA in business administration, social studies or relevant field; further training will be a plus
HR Credentials (e.g. PHR from the HR Certification Institute)
Additional Job Description
If you are passionate about HR and highly efficient, give us a chance to meet you. We expect you to have knowledge of various HR functions. We want to see a committed and approachable individual and be impressed with your character and skills.
The goal will be to provide excellent support and assistance to employees and managers across all functional areas of the business.
EEO Statement
At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world’s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.
Equal Opportunity Employer
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
