Overview

HR Administrator/Officer Jobs in Cape Town, South Africa at Boomerang Marketing

Position: HR Administrator / Officer

Job Description

We are a leading BPO based in Wynberg, Cape Town seeking an experienced HR Administrator / Officer to join our team. Competitive marked salary depending on experience

As an HR Administrator / Officer you will contribute to our ongoing HR

Functional Area

success managing the day-to-day administrative tasks of the HR department, ensuring smooth operations, accurate record-keeping, and compliance with HR policies and legal requirements.

Key Responsibilities (not limited to)

Record Management / Systems & Processes:

Maintain accurate and up-to-date employee records, including personnel data, contracts, and performance evaluations.

Update HR databases and ensure compliance with data privacy and security regulations.

Oversee HRIS systems (Zoho-Recruit, Zoho People), ensuring accurate record-keeping and compliance with company policies.

Reporting

Generate reports on headcount, attrition, absenteeism, asset retrieval upon exit, policy adherence, and record accuracy.

Recruitment Support:

Assist with interviews, onboarding, induction, and application verification, ensuring policy compliance.

Employee Engagement:

Serve as a point of contact for HR-related inquiries and resolve employee relations issues.

Support payroll queries and employee engagement initiatives.

Performance & Productivity:

Maintain high standards of performance and quality, ensuring accurate execution of all tasks.

Keep management informed of any issues affecting productivity.

Compliance:

Ensure HR practices align with legal requirements and company standards.

Stay current on employment laws and regulations.

Requirements

Grade 12 or equivalent qualification.

Tertiary qualification in Human

Resources Management or related field (Advantageous)

2+ Years

– Experience with working in an

Employee-centric environment ideally in BPO / Contact Centre

Proficiency in Microsoft Office, HRIS

Systems/ Zoho People/Recruit system experience (advantageous)

Excellent communicative and relationship-building skills

Excellent proficiency in English (Read,Write and speak)

Excellent organizational skills with outstanding attention to detail

South African Resident

Criminal Clear record

Own transport (advantageous)

Benefits

Opportunity to work in a dynamic, fast-paced contact center environment.

Direct impact on business growth and client satisfaction.

Supportive leadership and career development opportunities.

Exposure to global clients in Travel and/or Retail sectors.

A culture rooted in transparency, performance, and innovation.

Competitive compensation package aligned with experience and expertise

Requirements

Grade 12 or equivalent qualification. Tertiary qualification in Human Resources Management or related field (Advantageous) 2+ Years

Experience with

working in an Employee-centric environment ideally in BPO / Contact Centre Proficiency in Microsoft Office, HRIS Systems/ Zoho People/Recruit system experience (advantageous) Excellent communicative and relationship-building skills Excellent proficiency in English (Read,Write and speak) Excellent organizational skills with outstanding

attention to detail

South African Resident Criminal Clear record Own transport (advantageous)

Title: HR Administrator/Officer

Company: Boomerang Marketing

Location: Cape Town, South Africa

Category: HR/Recruitment (Talent Manager)

 

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