Overview
Housekeeping Manager | Eastern Cape Jobs in Eastern Cape, South Africa at HospitalityandOutdoor
Title: Housekeeping Manager | Eastern Cape
Company: HospitalityandOutdoor
Location: Eastern Cape, South Africa
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- Full Time
- Eastern Cape
- Posted 7 days ago
- DOE R / Month
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Hospitality and Outdoor
Starting Date: ASAP
Establishment: Game Lodge
Additional Benefits
Housing
Meals
Uniform
Other
Housekeeping Manager | Eastern Cape
Introduction & Job Overview
A luxury safari lodge is seeking an experienced and detail-oriented Housekeeping Manager to join their team. This role is essential in ensuring that guest rooms, public areas, and back-of-house spaces consistently meet the highest standards of cleanliness, presentation, and service expected in a premium hospitality environment.
This includes leading Room Attendants, allocating tasks, inspecting rooms, and maintaining strict quality control measures. Ensuring guest satisfaction remains a top priority, as the Housekeeping Manager will also respond to guest requests, manage special arrangements, and resolve queries efficiently and professionally.
The role requires a hands-on individual with strong leadership abilities, excellent attention to detail, and a proactive approach to maintaining operational standards. Working in a dynamic safari lodge setting, the ideal candidate must be adaptable and comfortable in a physically active, outdoor environment while adhering to strict safety protocols around wildlife and lodge operations.
This is an exciting opportunity for a motivated hospitality professional who takes pride in delivering exceptional service standards and enjoys working within a unique, high-end safari lodge environment. The position offers both professional growth and the chance to be part of a dedicated team focused on creating outstanding guest experiences.
Job Requirements & Responsibilities
Operational Supervision
- Supervise daily housekeeping operations on assigned floors or lodge areas
- Allocate rooms and deep-cleaning tasks to Room Attendants
- Oversee room-making and turndown service
- Inspect guest rooms, corridors, and back-of-house areas
- Ensure compliance with housekeeping SOPs and lodge standards
Guest Service & Quality Control
- Deliver professional and friendly service at all times
- Manage guest requests and VIP arrangements
- Resolve guest concerns efficiently
- Maintain knowledge of room categories and lodge facilities
- Ensure consistent quality control and guest satisfaction
Administration & Coordination
- Manage lost and found procedures
- Report maintenance issues promptly
- Support training and performance monitoring of staff
- Maintain accurate housekeeping records and communication
Health, Safety & Compliance
- Ensure compliance with health, safety, and fire regulations
- Promote safe use of equipment and chemicals
- Maintain strong interdepartmental relationships
Core Competencies
- Previous housekeeping supervisory experience
- Strong leadership and organisational skills
- Excellent attention to detail
- Good English communication skills
- Basic computer literacy
- Ability to work shifts, weekends, and public holidays
Salary
Competitive, based on experience and live in position
Start Date
As soon as possible
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Helon Matimu
Trustindex verifies that the original source of the review is Google.
To Helen Reynolds I would like to highly recommend Helen Reynolds. Helen played a key role in helping me secure my position here at Welgevonden Her guidance, urgency, and support made it possible for me to be here. She is someone who goes above and beyond to help others succeed. I am forever grateful for her. Kind regards, Helon Ngobeni
dipsy Samati
Trustindex verifies that the original source of the review is Google.
I had an amazing experience with Hospital and outdoor. Their service was professional and their communication was excellent.I truly appreciate their support even after I was hired Keep the ball rolling Thanks
Angela Fourie
Trustindex verifies that the original source of the review is Google.
Had a brilliant experience with Maruchelle. Excellent communication from start to finish. So efficient and made the whole experience so seamless.
bilqees momath
Trustindex verifies that the original source of the review is Google.
I had a truly outstanding experience working with Hospitality and Outdoor, and I can wholeheartedly recommend them. They delivered strong results. From our very first conversation, the process felt seamless, highly professional, and sincerely supportive. A special thank you to Clair, who was exceptional every step of the way. Her communication was consistently clear, her guidance honest and insightful, and she showed a wonderful understanding of both my background and the employer’s needs
Ofentse Tshotlhang
Trustindex verifies that the original source of the review is Google.
I had an excellent experience with Hospitality & Outdoor Recruitment, especially with my agent, Charlene Saaiman. From the very beginning, Charlene was professional, friendly, and supportive throughout the entire recruitment process. She kept me informed every step of the way, answered my questions promptly, and worked hard to find me the right opportunity. Thanks to her dedication and commitment. Thank you, Charlene, for your outstanding service and for believing in me. I highly recommend Hospitality & Outdoor Recruitment to anyone looking for a professional recruitment agency that genuinely cares about helping people find the right career opportunities.
Sphe Nene
Trustindex verifies that the original source of the review is Google.
I would like to sincerely thank Hospitality and Outdoors for the support and effort they put into helping me find a great job. The team was very helpful, professional, and dedicated throughout the entire process. I truly appreciate the time and assistance provided, as it made the process smooth and stress-free. I am very happy in my current position and grateful for the opportunity they helped me secure. Thank you once again for everything.
Mbali Dlamini
Trustindex verifies that the original source of the review is Google.
I would like to thank Charlane for her outstanding support throughout my recruitment journey. She was professional, kind, and always kept me informed every step of the way. Her encouragement and dedication helped me secure a job, and I truly appreciate everything she did for me. Thank you, Charlane, for believing in me and making the process smooth and stress-free. I highly recommend her to anyone looking for career opportunities.
Lelethu Ntsevu
Trustindex verifies that the original source of the review is Google.
Excellent service from Hospitality and Outdoor Recruiters. Very professional, responsive and supportive throughout the process. I highly recommend them for anyone in the hospitality industry. 5 stars! 100/10.
Percy Leboho
Trustindex verifies that the original source of the review is Google.
I would like to thank Marilize Buchanan for showing me care,love ,patience and support.She made my dreams to come true and I really appreciated every moment.
Pam Baloi
Trustindex verifies that the original source of the review is Google.
I had an exceptional experience with Hospitality and Outdoor.The process was professional, efficient and genuinely supportive . I first started with Tannith Gordon she was outstanding in every step and updating my first job interview through her was perfect , I truly appreciate her dedication and commitment. Later on Tannith gave Marilize my resume to work with her again I experienced the same with Marilize she was outstanding in every step and updating and with Marilize I didn’t even take a week with my interviews I did my interviews same week and got the job same week . I truly appreciate the support and encouragement and also the effort Tannith and Marilize provided to me.What I can say with Hospitality and Outdoor I can confidently say they deliver an exceptional service.
Google rating score: 4.9 of 5, based on 70 reviews
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