Overview
Hotel Front Desk and Housekeeping Jobs in Umhlanga Rocks, KwaZulu-Natal 4321 at Luxe Hotels Group
Job Title: Hospitality: Front Desk and Housekeeping Associate
Location: La Lucia, South Africa
Employment Type: Full-Time
Job Summary: We are seeking a dynamic and customer-oriented Front Desk and Housekeeping Associate to join our team at our boutique hotel in La Lucia. This position plays a pivotal role in ensuring an exceptional guest experience by maintaining the front desk operations and ensuring the cleanliness and orderliness of our boutique hotel. Key Responsibilities: Front Desk: 1. Greet and assist guests with a warm and friendly demeanor, providing excellent customer service. 2. Handle check-in and check-out processes efficiently and accurately. 3. Manage reservations and room assignments, ensuring accurate room availability. 4. Provide information to guests about hotel services, local attractions, and dining options. 5. Address guest inquiries, requests, and complaints promptly and professionally. 6. Handle cash and payment transactions, balancing cash drawer at the end of each shift. 7. Maintain a tidy and organized front desk area. Housekeeping: 1. Perform daily cleaning tasks in guest rooms and public areas to maintain high standards of cleanliness and hygiene. 2. Change linens, make beds, and replenish amenities in guest rooms. 3. Ensure that all common areas, such as lobbies, corridors, and restrooms, are clean and well-maintained. 4. Report any maintenance issues or room discrepancies to the appropriate department. 5. Stock and maintain housekeeping carts with cleaning supplies. 6. Collaborate with the front desk team to coordinate guest requests and room turnovers. 7. Follow hotel policies and procedures related to housekeeping and guest service. Qualifications: • Proficient in Computer literacy • Previous experience in front desk and housekeeping roles preferred. • Exceptional customer service and communication skills. • Strong attention to detail and cleanliness. • Ability to work independently and as part of a team. • Basic computer skills for check-in/check-out processes. • Physical stamina to perform housekeeping tasks, including lifting and carrying items. Benefits: • Competitive salary. • Training and development opportunities. • Employee discounts on hotel services.
If you are a dedicated and friendly individual with a passion for providing excellent service, we encourage you to apply for this Front Desk and Housekeeping position. Join us in creating memorable experiences for our guests at our boutique hotel in Durban. To apply, please send your resume and a cover letter outlining your relevant experience and enthusiasm for the role to [email protected]
Job Type: Full-time
Pay: R4Â 500,00 – R5Â 000,00 per month
Experience:
Housekeeping or Frontdesk: 1 year (Required)
Hospitality: 1 year (Preferred)
Language:
English (Required)
Work Location: In person
Application Deadline: 2025/07/05
Title: Hotel Front Desk and Housekeeping
Company: Luxe Hotels Group
Location: Umhlanga Rocks, KwaZulu-Natal 4321
Category:
