Overview
Hospitality Sales Co-ordinator Jobs in Cape Town, South Africa at Leeu Collection South Africa (Pty) Ltd.
You will excel in this role if you have excellent interpersonal relationship skills, networking skills and out-of-the-box problem-solving abilities. Strong communication, excellent organisational skills and selling skills coupled with a strong guest orientation will result in success within this role.
Experience and Skills:
Minimum of 3 years of experience in a similar position within a 5-star luxury property
Hospitality experience would be advantageous
Impeccable communication skills both written and verbal
Must be computer literate
Be able to re-assess and enhance source market focus and STO Structure
Ability to perform competitive benchmark studies, follow market trends, and provide input to sales strategies aligned with the vision of the business, to maximise opportunities and mitigate risk
Excellent product knowledge and upselling skills
Must be able to adhere to rate and offer information distribution deadlines
Be able to conduct training and coaching team members on selling, up-sell and cross-sell techniques
Sustainable quality and attention to detail
Strict confidentiality of customer information
Personal and professional integrity of the highest standard
Sales CRM system experience
InherentRequirements:
Degree or Diploma in Sales & Marketing
Valid driver’s license
COVID-19 considerations:
We encourage all staff to be fully vaccinated
MainResponsibilities:
Represent the business in the market
Be the principal liaison and point of contact for 3rd Party Distributors (Wholesale, Retail agents and Consortia) in South Africa
Take responsibility for positioning the business and its services and offerings, in the marketplace with the intention of maximising occupancy at the highest possible rate, driving REVPAR, including developing existing markets and securing new business as per the Group’s “narrow and deep” approach
Ensure that 3rd Party Distributors receive timely deliveries of up-to-date Service, Rate and Promotional/Campaign information for inclusion in marketing materials
Attend trade shows and events within South Africa to promote and sell the hotel portfolio and its services
Manage the cost of distribution – ensure correct commission is awarded to 3rd party distributors
Be primarily responsible for organising and hosting site inspections
Assist in defining and executing the Sales strategy for the future
Review and assess Accommodation and sales budget expense
Ensure that the Sales CRM system is kept up-to-date and accurate
Ensure that all Sales Activity reports are produced accurately and timeously
Ensure that all collateral is correct, updated and user-friendly for trade
Accuracy and completeness of supplier contracts
Manage Trade Marketing on (but not limited to) consortium platforms, social media engagement strategy, and e-blasts and identify other opportunities
Follow all departmental and hotel, health, safety and security policies, processes, procedures and standards
Title: Hospitality Sales Co-ordinator
Company: Leeu Collection South Africa (Pty) Ltd.
Location: Cape Town, South Africa
Category: Sales
