Overview
Head Of Customer Support Mba Jobs in Johannesburg, South Africa at Network IT
Urgently seeking an experienced Head of Customer Support with proven managerial skills to oversee the daily operations of a support department.
Duties & Responsibilities
Lead and manage a team of customer support agents, providing guidance, coaching, and support to ensure the delivery of exceptional customer service.
Monitor performance, optimize processes, provide customer insights, monitor metrics, oversee training and development, and manage budgets.
Requirements
MBA or relevant Master’s Degree (non-negotiable)
Degree in Medical Technology or Healthcare
Experience dealing with EXCO, MANCO, and HOD members
Must come from the Medical industry
At least 2 years managerial experience
Experience in the healthcare sector is beneficial
Application Process
along with certificates and payslips.
Additional Details
Required Experience:
Director
Key Skills:
Marketing & Promotions, Attorney At Law, JNI, Airlines, Art
Employment Type:
Full-Time
Vacancy: 1
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Position:
Head Of Customer Support
• Johannesburg Metropolitan Municipality, Gauteng, South Africa
#J-18808-Ljbffr
Title: Head Of Customer Support Mba
Company: Network IT
Location: Johannesburg, South Africa
Category: Management, Healthcare
