Overview
Head of Customer Support/MBA Jobs in Johannesburg, South Africa at Network Recruitment
Position: Head of Customer Support (MBA)
The incumbent will lead and manage a team of customer support agents, providing guidance, coaching and support to ensure that they deliver exceptional customer service. You will also be responsible for performance monitoring, process optimisation, providing customer insights, monitoring metrics,
training and development
, and
budget management
etc. Requirements: MBA or relevant Masters Degree (non-negotiable) Degree in Medical Technology or Healthcare Experience dealing with various EXCO, MANCO and HOD members Must come from the Medical industry 2 years managerial experience Experience in the healthcare sector will be beneficial
Title: Head of Customer Support/MBA
Company: Network Recruitment
Location: Johannesburg, South Africa
Category: Healthcare (Healthcare Management, Healthcare Administration), Management (Healthcare Management)
