Overview
Head, Integrated Channels Jobs in Johannesburg at Standard Bank
Job Overview
Business Segment: Corporate & Investment Banking
Location: ZA, GP, Johannesburg, Baker Street 30
Job Type: Full-time
Job Ref ID: 80438335A-0001
Date Posted: 3/4/2025
Job Description
Partner with the Head of Channel to define and deliver market-leading integrated channels across Africa Regions and South Africa for Transaction Banking. The role includes creating a consolidated strategy and distribution plan focused on digitization and efficiency, articulating a strategy and roadmap based on client requirements (including client APIs), defining, and ensuring adherence to channel standards, driving channel performance, integration, and partnership opportunities, and managing risk. The role also involves partnering with Product Houses, Head of Africa Regions, and South Africa to deliver the client led roadmap. In addition, the role involves enhancing the brand of Transaction Banking Integrated Channels both internally and externally and participating as a key member of the Channel Management Team.
Job Function
Own and manage all Transaction Banking Integrated channels.
Formulate and articulate a strategy and roadmap for Integrated Channels, including a catalogue of client experience API’s, led by client requirements, ensuring alignment with the overall Channel strategy.
Own, set and drive delivery against strategic plans and set effective targets to achieve the portfolio P&L related to cost, meet client expectations, and grow market share.
Operationalize the Integrated Channel strategy, managing all Transaction Banking Integrated channels, and developing a 3 to 5-year roadmap.
Understand and deliver against client needs by partnering with various teams to understand client behaviors and drive the development path of Integrated Channels.
Implement a model for managing Integrated Channel risk, including cyber security, business continuity and system stability.
Supports complex channel implementations at regional and country level.
Define and maintain a competitive Integrated Channels portfolio value proposition, identifying new opportunities (including integration and partnership opportunities), and proactively building relationships through thought leadership and market advocacy. Serve as a thought leader, advisor, and ambassador to strengthen the Transaction Banking Integrated channels brand internally and externally.
Achieve Integrated Channel Digitization, Usage and Adoption Targets.
Build and lead the solution delivery framework and operating model, driving strategic plans, and measuring results, consolidating and aggregating financial performance and profitability across the solution portfolio. Own the validation of investment business cases, priorities, and decision making for the function.
Lead best in class solution design and development from origination to implementation.
Set the standards for integrated channel solution design and development, vetting country solution design and testing outcomes in line with delegation of authority.
Oversee solutions enablement and manage escalations
Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
Solutioning
Transaction Banking
More than 10 years
Running a sizeable Channel business in Africa. Significant experience within Payments, Collections, Investor services, Trade, and the broader Transaction Banking environment. Experience in integration and APIs. Exposure Across Retail, Channel and CIB would be critical for success.
More than 10 years
Predicts the trends impacting the local and broader contexts. Interprets trends to show impact on client planning and revenues (3 years plus).
More than 10 years
Formulates a compelling vision and clearly articulates the benefits and future applications of any solutions, trends, client impacts across the Transaction Banking solution landscape.
More than 10 years
Leads a client-centric culture. Demonstrates a track record of steering client –centric solutioning across the transactional banking industry.
More than 10 years
Identifies opportunities across Transaction Banking to expand and influence the market/ client/ industry through the application of digital and data disruptors. Partners with solutioning thought leaders to ensure that clients future needs are included in medium term planning and prioritization, taking the strategic objectives in context.
More than 10 years
Integrates CIB ESG priorities and strategic imperatives to embed an authentic approach that fosters sustainable profitability across the Transaction Banking landscape
More than 10 years
Leads the simplification of solutioning ways of working/processes/measures to enable transparency, better controls and speed to market (speaks to influencing internal relationships across Ops, Tech etc.)
More than 10 years
Demonstrate a track record of identifying opportunities to expand and shift the market with new and alternative solutions aligned to current and future clients’ needs and strategic objectives.
More than 10 years
Authoritative knowledge and deep understanding of the overall firm and the competitive environment and broad knowledge across functions and business lines.
More than 10 years
Drive and manage the display and understanding of the relevant legislation, regulations and solution requirements within relevant geographies.
Additional Information
Behavioural Competencies:
Challenging Ideas
Convincing People
Developing Strategies
Directing People
Embracing Change
Empowering Individuals
Interacting with People
Making Decisions
Resolving Conflict
Seizing Opportunities
Showing Composure
Upholding Standards
Technical Competencies:
Business Insights
Client Business Case
Market Analysis
Operational Planning
Product Development
Product Knowledge (Trading, Transacting)
Risk Management
Stakeholder Management
Strategic Planning and Reporting
Strategy Definition
Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]
Title: Head, Integrated Channels
Company: Standard Bank
Location: Johannesburg
