Overview
Head Guide Jobs in Hazyview, South Africa at Kendrick Recruitment
Location: Hazyview
Job Description
Head Guide | Luxury Lodge | Kruger National Park
Salary: R18,500
Kendrick Recruitment is currently seeking a highly experienced Head Guide for a luxury lodge and hotel group located in the iconic Kruger National Park
. The ideal candidate will be passionate about delivering exceptional safari experiences, a strong leader with a firm understanding of guiding standards, operations, guest care, and conservation practices.
Key Responsibilities:
Oversee, train, and monitor all Field Guide functions in accordance with FGASA and company standards
Manage daily safari allocations, backup drive schedules, and standby duties
Maintain legal compliance regarding firearms and ensure safe weapon handling across the department
Lead all safari-related activities including guest safety briefings, game drives, interpretive bush walks, tracking, and ecological talks
Host and engage with guests to enhance the overall experience
Oversee vehicle maintenance and workshop operations
Manage incident response and act as an emergency coordinator during medical, fire, or flood-related events
Collaborate on lodge social media content, promoting wildlife and safari operations
Chair departmental meetings and attend leadership forums
Training, Development & Mentorship:
Mentor, develop, and manage Field Guides and trainees, including performance feedback and training plans
Facilitate inter-property training and mentorship workshops across the property group
Monitor and implement performance management, appraisals, and succession planning processes
Identify and nurture potential talent for advancement within the company
Conservation Involvement:
Assist with fieldwork, road maintenance, and habitat management
Support fire management, including firefighting and controlled burns
Ensure adherence to reserve and lease regulations
Participate in ecological data gathering and interpretation
Guest Relations & Service Delivery:
Communicate guest preferences and special requests effectively to management and relevant departments
Collect and share valuable guest insights to personalize future experiences
Respond promptly and professionally to guest complaints and feedback
Minimum Requirements:
FGASA NQF4 and Lead Trails Guide Qualification (Essential)
ARH, Rifle Proficiency, First Aid Level 2, Valid Driver’s License with PrDP
Previous experience in a Head Guide or Assistant Head Guide role
Strong knowledge of guiding protocols, lodge operations, budgeting, and departmental administration
Familiarity with guiding compliance standards and procedures
Key Attributes:
Exceptional attention to detail
Strong leadership and people management skills
Honest communicator with excellent verbal and written communication
Highly organized with strong time management and problem-solving abilities
Adaptable, professional, and calm under pressure
Deep passion for guest engagement, wildlife, and conservation
A proactive team player with integrity and initiative
If you meet the above criteria and are ready to step into a leadership role in one of South Africa’s most prestigious safari destinations, please send your CV to Kendrick Recruitment.
Requirements
FGASA Level 2 / NQF Level 4
Title: Head Guide
Company: Kendrick Recruitment
Location: Hazyview, South Africa
Category: Management (Event Manager / Planner)
