Overview
Head, Fraud Business , Execution & Insights, Fraud Solutions Jobs in Johannesburg, South Africa at Absa Bank
Position: Head, Fraud Business Performance, Execution & Insights, Fraud Solutions
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** Empowering Africa’s tomorrow, together…one story at a time.
** With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
** Job Summary
** To develop tactical strategy and delivery plans, formulate associated practice and to ensure operational implementation and adoption across a single practice i.t.o. risk methodology, governance and delivery objectives.
This role supports the executive, Fraud Solutions in delivering the Fraud Solutions Strategy, meeting the expectations of stakeholders by ensuring return on investment through outstanding business performance outcomes and execution that is guided by data and insights.
The incumbent must have leadership experience as the role has a small team of experts focusing on delivering expertise outcomes.
The role requires hands-on skills and experience in building strategies; performance reports supported by advanced PowerPoint and excel skills.
** Job Description
**** 1. Effectiveness:
** Providing Subject Matter Expertise to Risk types, business owners with regards to moving performance and execution to next level. Provide own expertise through a hands-on execution approach in building submissions that are fit for Cluster Excos and Group Excos.
** 2. Strategic Transformation:
** Ability to execute strategy to achieve a transformed business with improved productivity that is driven through identification and removal of process waste and implementation of technological solutions that would re-imagine and transform the Fraud Solutions business.
** 3. Stakeholder Management:
** Build and Maintain effective Relationships with relevant stakeholders and functional fraud solutions heads including product owners and other key stakeholders with regards to understanding performance of each function and initiating proactive solutions and programmes to re-ignite performance while at the same time managing relationships with product service recipients to ensure that they are proactively managed on any performance gaps that may arise.
** 4. Customer
Experience:
** Proactively monitor outcomes that impact customers and propose solutions through the collaborative efforts of the head of fraud support and head of fraud customer experience.
** 5. People Management:
** Develop a high performing Team that delivers error free products and are motivated to be part of Fraud Solutions family.
** 6. Risk and Control**:
Adherence to Policies, Procedures and Regulations to ensure that standards are not compromised in collaboration with head of fraud controls.
** Risk Reporting**:
Identify, assess and Report key risks arising from significant events, investigations, audit and control issues across all functions, fraud types and in Product PQR.
** Education
* * Bachelor`s Degrees and Advanced Diplomas:
Business, Commerce and Management Studies (Required)
* Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
** Absa Bank Limited reserves the right not to make an appointment to the post as advertised
* At Absa, our story is not a single narrative. It’s thousands of individual journeys unfolding across Africa and beyond.
From colleagues serving customers in local communities to teams shaping financial solutions across borders, Absa is built on people who bring their lived experiences, ambitions and perspectives into the workplace every day. Whether you’re starting your career, a seasoned leader or somewhere in between, your contribution is seen, valued and connected to something bigger.
Our presence across Africa – which spans personal and business banking, corporate and investment banking, wealth and investment management, and insurance – exists because of the people who show up in their roles with purpose. Across Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda and Zambia, our colleagues are shaping what Absa becomes in each market.
Beyond the continent, teams in global offices and a technology hub support and extend the stories that prove that African talent can lead, influence and innovate on the global stage.
At Absa,
** your story matters
** because progress is driven by human experience, not hierarchy. When people are enabled to bring their whole selves to work, they don’t just build careers. They help shape the future of Africa’s financial services landscape.
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Title: Head, Fraud Business , Execution & Insights, Fraud Solutions
Company: Absa Bank
Location: Johannesburg, South Africa
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