Overview
Growth Manager, Management Jobs in Johannesburg, South Africa at RMB Nigeria Limited
time left to apply End Date:
January 29, 2025 (4 days left to apply)
job requisition  R27391
Job Description
Assume full responsibility and accountability for the regional strategy and growth activities of the Channel.
Hello, Future Growth Manager
FNB Connect and Service Provideris looking for adynamicand highly skilledGrowth Managerto join their team. The successful applicant will assume full responsibility and accountability for the regional strategy and growth activities of the Channel. They will also be required to build sustainable key relationships across all channels, product houses, and segments.
Responsibilities
Develop a service culture which builds rewarding relationships, proposes innovations, and allows others to provide exceptional client service.
Manage internal clients and grow portfolio through making contact and generating leads.
Maximise cross-sell opportunities and strengthen client relationships.
Track, control, and influence sales activities with the specific aim to achieve previously determined Regionalsales targets.
Translate strategies into actionable goals and execute relevant projects/initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
Comply with governance in terms of legislative and audit requirements.
Plan and execute regional campaigns successfully, identify, control, and escalate potential risks that may lead to increased costs.
Manage costs or expenses within approved budget to achieve cost efficiencies.
Collaborate closely with relevant business units and product houses as per strategy to identify revenue opportunities.
Drive opportunities for revenue growth andcost reductionsuch as adoption of digital and other self-service options across the client base.
Deliver customer experience excellence aligned to organisational values and service standards.
Collect and interrogate information and feedback to ensure full understanding of customer needs to deliver a quality service.
Ensure resolution of customer queries and complaints timeously and ownership of issues.
Analyse customer feedback to help improve customer service.
Implement, monitor, and control business processes according to quality standards; policy; and compliance and governance requirements in area of accountability.
Develop and implement an area operational plan in achievement of business objectives.
Minimum Requirements
BCom in Marketing, Communications, Industrial Psychology, or related
5+ years of experience in a similar role
GreatCommunicationand influential skills
Are you interested to take the step? We look forward to engaging with you further.Apply now!
#Post
#FNB
#LI-AR2
Job Details
Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
All appointments will be made in line with First Rand Group’s Employment Equity plan. The Bank supports the recruitment andadvancementof individuals with disabilities. In order for us to fulfill thispurpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
About
Us
Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance,innovativesavings and investment products, and a …
Title: Growth Manager, Management
Company: RMB Nigeria Limited
Location: Johannesburg, South Africa
Category: Management, Finance & Banking