Overview
General Manager – 5-Star Boutique Hotel & Spa | Sl Jobs in Plettenberg Bay, South Africa at Kendrick Recruitment
Position: General Manager – Award-Winning 5-Star Boutique Hotel & Spa | Sl
General Manager – 5-star Boutique Hotel & Spa – Plettenberg Bay, Western Cape
Kendrick Recruitment is searching for an exceptional General Manager for a well-established, award-winning 5-star boutique hotel and spa in the heart of Plettenberg Bay, forming part of a respected boutique hospitality group with properties across South Africa.
This intimate property offers guests a refined coastal experience with a strong emphasis on personalised service, exceptional food and a warm, welcoming atmosphere. This is a rare opportunity to lead a property where culture, character and genuine human connection sit at the heart of everything.
This role calls for more than operational competence. The ideal candidate will be an authentic, values-driven leader who leads with humility and inspires their team to do the same.
Minimum Requirements
- Minimum 5 years’ leadership experience in a senior management role within luxury boutique hospitality
- Relevant hospitality or tourism qualification
- Strong financial acumen – budgeting, forecasting and cost control
- Demonstrated ability to lead, coach and develop a close-knit team
- Sound knowledge of HR legislation and practices
- Experience hosting agents, media and VIP guests
- Familiarity with sustainability practices in hospitality
- Computer literate with solid administrative skills
- Impeccable references and a clean track record – non-negotiable
Key Responsibilities
- Full general management of all hotel departments and day-to-day operations
- Financial management including budget oversight, forecasting and reporting
- HR leadership including staffing, leave, training, performance management and development
- Relationship building with staff, guests, agents, the local community and industry partners
- Drive product development and continuously elevate the guest experience across all touchpoints
- Custodian of all operational equipment and lodge assets
- Implement and uphold health, safety and sustainability standards
- Champion the group’s values and culture throughout the team and operation
Who You Are
- Warm, confident and genuinely at ease with discerning guests
- Curious, humble and committed to continuous learning
- A natural people leader who empowers rather than micromanages
- Detail-oriented with a strong sense of urgency
Package
- Gross Salary: R50,000 to R60,000 per month (DOE & NEG)
We look forward to receiving applications from qualified candidates.
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Title: General Manager – 5-Star Boutique Hotel & Spa | Sl
Company: Kendrick Recruitment
Location: Plettenberg Bay, South Africa
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