Overview
General Manager Jobs in Claremont, South Africa at Kendrick Recruitment
Location: Claremont
General Manager | Luxury Property | Newlands, Western Cape
Salary: R45,000 – R50,000 (Negotiable DOE)
Kendrick Recruitment is now seeking an experienced and driven General Manager for a prestigious luxury property located in Newlands, Western Cape. This is a full-time, permanent position offering an exciting opportunity to lead a dynamic team in a fast-paced and ever-evolving environment.
The Ideal Candidate:
The perfect fit will be a confident and proactive leader who is:
An excellent organiser and planner with strong time management skills
Effective in communication, with a solution-oriented mindset
Inspirational in lifting staff morale and maintaining high team energy
Able to handle performance-related conversations with professionalism
Known for building a positive team culture while holding staff accountable
Service-oriented with a passion for people and hospitality
A self-starter who thrives in a busy, ever-changing environment
Results-driven and focused on delivering tangible outcomes
Minimum Requirements:
Bachelor’s degree in Hospitality Management, Business Administration, or similar
Prior experience in hospitality or community management is preferred
Strong interpersonal and communication skills
Excellent organisational and multitasking abilities
Sound problem-solving and decision-making skills under pressure
Familiarity with hospitality systems and digital community platforms
Passion for exceptional service and guest experience
Knowledge of local events and attractions
Willingness to work flexible hours, including evenings, weekends, and holidays
Must have own transport and mobile phone
Based in Cape Town
Key Responsibilities:
Oversee overall operations of the property, ensuring optimal occupancy and profitability
Develop and execute strategies aligned with the brand’s mission and standards
Monitor property performance, financials, and guest feedback
Drive revenue through direct bookings, upselling, and strategic marketing collaboration
Manage budgets with oversight from senior leadership
Lead a high-performing team, offering coaching and professional development
Ensure effective communication and conflict resolution within the team and with members
Establish and maintain relationships with guests, service providers, and internal departments
Oversee events, activations, and engagement programmes to promote retention
Maintain property compliance with legal, safety, and brand standards
Coordinate maintenance, facilities, insurance claims, and service schedules
Regularly report to head office and present quarterly management updates
System Knowledge (preferred):
G-Suite
Whats App
MS Office (Excel, PowerPoint, Word)
Cloudbeds, MDA, Profit Room
ASANA (or similar task management tool)
Additional Responsibilities:
Ensure guest satisfaction, handle complaints, and maintain high standards of service
Promote health, safety, and security standards across the property
Safeguard company assets and support emergency procedures
Lead by example with professional grooming, decision-making, and a positive attitude
If you are a hands-on leader who thrives in a dynamic hospitality environment, this could be the opportunity you’ve been waiting for. Apply now to join an exceptional team in a truly unique location.
Title: General Manager
Company: Kendrick Recruitment
Location: Claremont, South Africa
Category: Management (Hotel Management, Event Manager / Planner)
