Overview
General Manager Jobs in Durban, KwaZulu-Natal, South Africa at ExecutivePlacements.com
Title: General Manager
Company: ExecutivePlacements.com
Location: Durban, KwaZulu-Natal, South Africa
Recruiter:
Hire Power
Job Ref:
PE000318/JD
Date posted:
Tuesday, April 28, 2026
Location:
Durban, South Africa
SUMMARY:
QSR Franchise | Multi-Province Operations | Executive Leadership Role
Location: Durban (with national travel) | Full-Time | On-Site
Remuneration: Highly competitive CTC package | Annual Performance Bonus | Medical Aid | Provident Fund
The Opportunity
This is a rare and compelling opportunity for a seasoned, commercially astute General Manager to step into a newly created executive leadership role within a well-established, high-growth Quick Service Restaurant franchise operating across four provinces in South Africa. Reporting directly to the Principal Owner, you will have full operational accountability across the business — driving revenue growth, instilling corporate-grade systems and structures, and leading a capable senior team. This is a hands-on, high-impact executive role for a leader who thrives in fast-paced, consumer-driven environments and knows how to translate strategy into results on the ground.
Key Responsibilities
- Develop and execute short- and long-term business strategies aligned to approved growth, revenue, and profitability targets
- Monitor market and economic trends; implement corrective actions and report on operational performance versus budget and forecast
- Lead store network growth, franchising, product development, concept expansion, and acquisition initiatives in line with the franchisor’s brand and development programmes
- Maintain and elevate operational quality through robust company policies, procedures, and standards consistent with franchisor operating requirements
- Actively monitor competitor activity and execute proactive marketing strategies to protect and grow market share
- Ensure rigorous stewardship of company assets, capital expenditure compliance, and financial governance
- Cultivate and maintain strategic relationships with the franchisor, landlords, attorneys, auditors, and other key external stakeholders
- Provide inspirational, unifying leadership to 5 direct HOD reports — building team cohesion, capability, and succession depth
- Champion people development, organisational culture, and employee motivation across the full business
Minimum Qualifications
- NQF Level 7 or equivalent — a Business, Commercial, or Financial qualification is required
- Advanced proficiency in Excel and relevant business software tools
Experience
- Minimum 10 years’ experience with strong emphasis on operations, marketing, and finance
- At least 3 years in a recent General Management role with direct P&L, revenue, and people accountability in a medium-to-large organisation
- A Quick Service Restaurant or FMCG Retail sector background is essential
- Proven track record in multi-outlet, multi-site, or retail operations at scale
- Experience in short- and long-term strategic planning and execution against approved targets
- Experience working with or within a US-based international company or franchisor environment is advantageous
- Ideally suited to a South African national
Leadership & Personal Attributes
- Credible, inspiring leader who builds trust quickly across all levels of an organisation
- Skilled at balancing diverse personalities, experience levels, and temperaments within a senior leadership team
- Strong relationship builder and coach with a genuine commitment to developing people
- Sound commercial judgement with decisive, but measured, decision-making ability
- High degree of adaptability and change leadership capability — able to drive transformation without unnecessary disruption
- Exceptional organisational, administrative, and communication skills
- Visible leader — comfortable spending time in the field to understand operational realities firsthand
- High energy, resilient, and able to perform consistently under pressure and through periods of sustained intensity
How to Apply
To be considered for this executive appointment, please submit a comprehensive CV by clicking on the green APPLY button >>>
Applications are being reviewed immediately.
Placed by Hire Power Recruitment | Specialist Executive & Professional Search
POSITION INFO:
General Manager (Quick Service Restaurant Franchise)