Overview
General Manager Jobs in Sandton, Gauteng 2196 at Pablo Sandton
Role Summary
To oversee the overall operations of the restaurant, ensuring profitability, high-quality service, staff satisfaction, and a superior guest experience, while aligning with the strategic goals of the business.
Key Responsibilities
1. Leadership and Management
– Provide strong leadership to FOH and BOH managers, fostering a culture of excellence and accountability.
– Develop and implement strategic plans to achieve business goals and objectives.
– Lead by example, promoting a positive and professional work environment.
2. Operational Oversight
– Oversee all aspects of daily restaurant operations, ensuring smooth and efficient service. – Ensure all restaurant areas meet and exceed health, safety, and cleanliness standards.
– Monitor and improve operational workflows to enhance customer experience and efficiency.
3. Financial Management
– Develop and manage the restaurant’s budget, ensuring financial targets are met or exceeded.
– Analyse financial reports to monitor performance, identify areas for improvement, and implement corrective actions.
– Oversee inventory control, cost management, and procurement to ensure profitability
4. Customer Experience
– Ensure exceptional guest experiences by maintaining high standards of service and product quality.
– Address customer feedback and complaints promptly, using insights to drive improvements.
– Stay attuned to market trends and customer preferences to keep the restaurant competitive.
5. Staff Development and Performance
– Recruit, train, and develop a high-performing team, ensuring staff are motivated and engaged.
– Conduct regular performance reviews, set clear goals, and provide ongoing feedback.
– Promote a culture of continuous learning and professional development.
6. Compliance and Reporting
– Ensure compliance with all legal, health, and safety regulations, as well as internal policies and procedures.
– Prepare and present monthly detailed reports on operational and financial performance to the group manager, and any other details which may be of importance.
– Maintain up-to-date knowledge of industry best practices and legal requirements.
7. Marketing and Community Engagement
– Collaborate with marketing teams to develop and implement strategies that drive customer engagement and revenue growth.
8. Strategic Planning
– Participate in the development of long-term business strategies and objectives.
– Identify growth opportunities, new revenue streams, and potential risks, and propose actionable solutions.
Required Skills and Qualifications
– Extensive experience in a restaurant management role, with a proven track record of success. Strong leadership and people management skills.
– Exceptional customer service and problem-solving abilities.
– Financial acumen, with experience in budgeting, forecasting, and financial analysis.
– Ability to work in a dynamic, fast-paced environment and make sound decisions under pressure.
Job Type: Full-time
Pay: R15Â 000,00 – R20Â 000,00 per month
Ability to commute/relocate:
Sandton, Gauteng 2196: Reliably commute or planning to relocate before starting work (Required)
Experience:
General Manager: 5 years (Preferred)
Restaurants: 5 years (Required)
Work Location: In person
Title: General Manager
Company: Pablo Sandton
Location: Sandton, Gauteng 2196
Category:
