Overview
General Assistant/External Jobs in Newcastle, South Africa at Cashbuild
Position: General Assistant(External Applications Only)
Location: Newcastle
Description
About the job
General Assistant (External Applications Only)
Ensure comprehensive Customer service in Store.
Responsibilities
Merchandising of stock, shelf price labelling and housekeeping within designated area of responsibility.
Advise and assist Customers on correct products and queries.
Assist with and resolve Customer complaints.
Ensure that your area is free of obstacles, stock is merchandised immediately after being received and that Customers can enter and leave your aisle without any risk of injury or irritation.
Correct shelf price labelling within area of responsibility.
Ensure Checklist completed as required when on duty with Canteen and Toilet / Showers schedule.
Safety (OHSA) compliance (e.g. use of safety gear, ensure customer and staff safety) within area of responsibility.
Report any discrepancies to the Store Manager.
Report damaged stock within area of responsibility to Store Manager.
Achieve set targets and complete work accurately and at the required standard.
Identify problems and seek root cause; resolve problems and escalate issues accordingly.
Make decisions within framework of company policies and within set timelines.
Plan within framework of operationally / department policies and procedures.
Handle pressure well and be consistent in controlling own responses irrespective of time / or workload pressures.
Demonstrate courtesy and willingness to assist when dealing with customers, suppliers and colleagues.
Requirements
Minimum Grade 10 or NQF 3 and 1 (one) year work related experience or Grade 12 without related work experience.
Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
Valid South African  work permit.
Ability to perform basic calculations accurately.
Must be willing to work shifts, weekends and public holidays.
Must be able to work under pressure.
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Title: General Assistant/External
Company: Cashbuild
Location: Newcastle, South Africa
Category: Retail (Retail Associate/ Customer Service, Customer Service Rep)
