Overview
General Assistant/External Jobs in Kamaqhekeza, South Africa at Cashbuild
Position: General Assistant (External Applications Only)
Location: Kamaqhekeza
General Assistant (External Applications Only)
Description:
Ensure comprehensive customer service in store. Merchandising of stock, shelf price labelling, and housekeeping within designated area of responsibility.
Requirements:
Minimum Grade 10 or NQF 3 and 1 (one) year work-related experience or
Grade 12 without related work experience
Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.
Valid South African  work permit
Ability to perform basic calculations accurately.
Must be willing to work shifts, weekends, and public holidays.
Must be able to work under pressure.
Customer Service:
Advise and assist customers on correct products and queries.
Assist with and resolve customer complaints.
Bulk stock area to be merchandised safely and according to store layout plan.
Ensure your area of responsibility is fully merchandised according to store layout and planograms.
Ensure that your area is free of obstacles, stock is merchandised immediately after being received, and that customers can enter and leave your aisle without any risk of injury or irritation.
Correct shelf price labelling within area of responsibility.
Ensure checklist is completed as required when on duty with canteen and toilet/showers schedule.
Safety (OHSA) Requirements:
Safety (OHSA) compliance (e.g., use of safety gear, ensure customer and staff safety) within area of responsibility.
Ensure area of responsibility (racking and bulk) stock is merchandised safely for customers and colleagues to move safely within store.
Report any discrepancies to the store manager.
Report damaged stock within area of responsibility to store manager.
Drive for Results:
Achieve set targets and complete work accurately and at the required standard.
Deliver best practice quality/standards as established in the company.
Make an effort to follow through on commitments.
Solve Problems:
Identify problems and seek root causes.
Resolve problems and escalate issues accordingly.
Use relevant information available in your department and operational work environment to resolve problems.
Make Decisions:
Make decisions within the framework of company policies and within set timelines.
Consider the consequences of decisions made in the area of responsibility.
Implement decisions made in line with agreed processes and policies.
Plan:
Plan within the framework of operational/department policies and procedures.
Handle Pressure:
Handle pressure well and remain consistent in controlling own responses irrespective of time or workload pressures.
Demonstrate courtesy and willingness to assist when dealing with customers, suppliers, and colleagues.
Able to deal with daily conflict situations effectively.
Communicate:
Demonstrate courtesy and effectiveness when dealing with others in day-to-day communication in line with company values.
Ensure relevant information is shared with appropriate stakeholders.
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Title: General Assistant/External
Company: Cashbuild
Location: Kamaqhekeza, South Africa
Category: Retail (Retail Associate/ Customer Service, Customer Service Rep, General Retail, Retail & Store Manager)
