Overview
Fun Fanatic – The Kingdom Resort Jobs in North-West, South Africa at The Beekman Group
Title: Fun Fanatic – The Kingdom Resort
Company: The Beekman Group
Location: North-West, South Africa
Pilanesberg – North West – South Africa
Key Performance Areas
Plan, set up, promote, facilitate and arrange Children’s, Adults and family entertainment, games and activities
To facilitate and arrange all and any entertainment and promotional activities & events
M.C events
Handle all guest queries including information on promotions, functions, events, and general questions about the Resort
Communicate all necessary and correct information in a professional manner
Record and communicate all guests comments & complaints
To be pro-active and use initiative with customer service and complaints
Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations and hygiene within the prescribed working area and especially with regard to all guest entertainment facilities & equipment
Up sell all Resort areas
Promote brand to business, events, communities, schools, charity and other
Participate in Social Responsibility Activities
Set-up and lead entertainment events
Planning of new entertainment programmes
Assist the Resort Manager with any entertainment & promotional activities
Responsible for and ensure a high level of personal service & be highly visible to guests & staff alike Responsible for and to ensure that pleasant, friendly and helpful behaviour is maintained at all times
Have a thorough knowledge of all facilities and services offered by the Resort
To provide courteous and efficient service to all guests
To maintain, at all times the highest standard of appearance and skills, according to Company Policy
To ensure a professional image at all times
To attend and be attentive to training as and when required
To be familiar with staff and Company rules and policies, as well as the Fire, Health and Safety and Security procedures
Position Requirements
Experience in Theme Park, Cruise Liner, Children’s camps, Hotels and Resorts entertainment
Leading kids and family games and activities
Public speaking
Computer literacy and Audio visual expertise
Crisis management
Safety and security act (O.H.S.A)
First Aid
Valid Driver’s Licence
No accommodation provided
Person Requirements
High energy levels
A passion for working with the public & particularly children
Prepared to work outside of normal office hours
Work on public holidays and weekends
Work during high season periods
Work within a multi-cultural environment
Work with multi genders
Flexibility
Patience
Only shortlisted candidates will be contacted.
Ref # 23/05
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