Overview
Front of House Receptionist – Grabouw Jobs in Grabouw, Western Cape 7160 at Edge Fitness
Edge Fitness Club, Grabouw is looking for an energetic and disciplined individual to join our Team
Duties and Responsibilities:
Your key performance areas will include but not be limited to:
Access
Control and give Access to members as well as non-members
Filling in guest register and all other registers- swimming/no access card/trial vouchers ∙Ensure aerobic timetable available for members and up to date
Control and Issuing of access cards to members
Members
Log member queries and complaints in Member Compliments/Complaints book ∙ Maintaining shift handover book with any incidents/information required for the next shift e.g. Member coming to fetch lost keys and where they are etc.
Fill in and follow up on the compliments/complaints book- ensure the correct person is informed of the issue
e.g. Maintenance issue referred to Maintenance technician.
Lost property register
Member communication – Maintain notice boards and emergency info boards. (Water out today
due to repairs etc.)
Cancellation & Freeze, Easy Debt Collecting – arranging payment, keeping notes up to date
Sales
Complete guest control sheet (all new clients to fill in) and add to Club Manager
Adding walk-in members on CM as a prospect
Maintenance of “Up system” for sales consultants on walk-ins and phone INS.
Selling short terms when no sales consultant Is on duty
Finance
Receipt of all monies (high penalties if not receipting monies)
Take stock in begin of the shift and end of the shift
Cashing up of stock sold and drop monies into drop-safe and co-signing responsibility for money on the drop-safe register.
HR
Filling in the Staff attendance register for ALL staff in the gym
All staff need to scan in and out of the gym using their access card or QR code
General
Keeping reception neat and professional state
Answering phones and transferring calls
Any other law full instruction given by management
Opening & Closing 30 min before shift
Opening & Closing Inspection
Should this be the job for you please send your updated CV to [email protected] or apply via Indeed.
Job Type: Full-time
Pay: R5 185,00 per month
Work Location: In person
Title: Front of House Receptionist – Grabouw
Company: Edge Fitness
Location: Grabouw, Western Cape 7160
Category:
