Overview
Front of House Manager Jobs in Strand, Western Cape 7140 at Strydom Prime Genetics (Pty) Ltd
We are seeking an experienced and passionate Front of House (FOH) Manager to lead our service team. The ideal candidate will have a deep knowledge of wine, a refined understanding of high-end tasting menu service, and the ability to create a seamless, luxurious but comfortable dining experience for our guests.
Key Responsibilities:
Service & Operations:
– Oversee all front-of-house operations, ensuring flawless service execution.
– Manage reservations, seating arrangements, and guest flow to optimize the dining experience.
– Train, mentor, and supervise FOH staff (servers, sommeliers, hosts) to maintain the highest service standards.
– Ensure compliance with health, safety, and restaurant policies.
– Educate staff on upselling in particular pre and post drinks and wine pairings
Wine & Beverage Expertise:
– Demonstrate an advanced understanding of wine varietals, regions, and pairings, particularly with tasting menus.
– Curate and update the wine list in collaboration with the Head Chef, suppliers and the owner.
– Guide guests through wine selections and provide expert recommendations.
– Manage inventory, procurement, and cost control for beverages with owner and operational manager.
Guest Experience:
– Engage with guests to ensure satisfaction, handling feedback and complaints professionally.
– Maintain strong relationships with regular patrons and VIP clients.
– Uphold the restaurant’s reputation for excellence in service and hospitality.
Tasting Menu Coordination:
– Work closely with the kitchen to ensure smooth delivery of multi-course tasting menus.
– Educate staff on menu changes, ingredients, and wine pairings.
– Ensure timing and pacing of courses align with guest expectations.
Requirements:
– Minimum 3 years of experience in a fine-dining or similar FOH management role.
– Extensive wine knowledge (WSET/CMS certification is a plus).
– Proven experience in high-end tasting menu service.
– Strong leadership, communication, and organizational skills.
– Ability to work under pressure in a fast-paced environment.
– Impeccable grooming and professional demeanor.
Why Join Us?
– Be part of an elite culinary team in a prestigious Wagyu-focused restaurant.
– Opportunity to work with premium ingredients and an exceptional wine selection.
– Competitive salary
– Career growth in a high-standard hospitality environment.
How to Apply:
Send your CV and a cover letter highlighting your wine expertise and fine-dining experience to [email protected].
Prime Wagyu is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment.
Job Type: Full-time
Pay: R10Â 000,00 – R25Â 000,00 per month
Work Location: In person
Title: Front of House Manager
Company: Strydom Prime Genetics (Pty) Ltd
Location: Strand, Western Cape 7140
Category: