Overview
Front Desk Agent Jobs in Lake Placid, NY at Lake Placid Lodge
Job Summary
We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This position offers an exciting opportunity to develop your office management expertise while supporting daily operations in a dynamic environment.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Answer multi-line phone systems efficiently, directing calls accurately and professionally
- Handle data entry tasks with precision, maintaining accurate records in spreadsheets and databases
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Provide customer support by addressing inquiries, resolving issues, and facilitating communication between guests and staff
Experience
- Previous front desk experience is highly preferred
- Strong computer literacy with proficiency in Microsoft Office (Word, Excel)
- Excellent phone communication skills with knowledge of multi-line phone systems and phone etiquette
- Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced environment
- Customer service experience that highlights strong client communication skills
Join us to be part of a vibrant team where your organizational talents and positive attitude will make a real difference!
Pay: $17.00 – $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Experience:
- Front desk: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Lake Placid, NY 12946 (Required)
Work Location: In person
Title: Front Desk Agent
Company: Lake Placid Lodge
Location: Lake Placid, NY
Category:
