Overview

Freight Forwarder, Ocean Import, Air & Sea Jobs in Port Elizabeth, South Africa at DSV

Time Type:

Full Time

Main Purpose of

The Role:

The Freight Forwarder, Ocean Imports, Air & Sea owns the entire process around managing and coordinating the client’s Ocean Imports shipments against Estimated Ready Date and Required on Site Dates through:

  • Effective communication with clients (internal and external) and service providers.
  • On time collection and delivery of cargo

    • Minimum Requirements

  • At least 3 years’ experience in ocean freight
  • Comprehensive knowledge of the logistics industry
  • In-depth knowledge of Incoterms and customs requirements
  • Client communication skills
  • Knowledge in container / shipment planning and coordinating
  • Person must be organized and be able to manage a desk
  • Admin skills required to do reports and analysis
  • Able to work under pressure when required
  • Team player with positive attitude

    • Added advantages for the roles:

  • The ability to handle and juggle multiple tasks simultaneously is critical.
  • Must have demonstrated the ability to plan and prioritize workload to meet deadlines.
  • A practical problem-solving orientation is essential to optimize and leverage budget and time pressures without compromising the quality and success of work submitted.
  • A group – orientation is critical. Must be able to work in a multi- functional, matrix team structure and knows how to support and leverage others to achieve work deadlines.
  • Experience and understanding of other shipping modes

    • Qualifications

    Qualification in Logistics or Supply Chain Management an added advantage

    Computer Packages

    • Ensure company performance objectives are achieved

    • Co-ordinates the collection and shipping of cargo with DSV origin offices in conjunction with the client’s Purchase Order and the estimated ready date.

    • Co-Ordinate the shipping in such a manner that the client’s Required on Site date is met.

    • Reporting on any delays during the collection time frame and escalating the matters to management.

    • Follow operational systems and procedures as set out.

    • Responsible to accurately prepare all documents for timeous delivery of cargo to the client.

    • Develop and maintain working relationships, networks and partnerships that help achieve business goals

    • Effectively apply verbal and written communication methods to achieve desired results from internal- and external clients on issues, changes and shipment status in line with the client / Customer SOP’s.

    • Control expenses by actively monitoring waste within your control

    • Ensure best control of costs and transit at all times on all routes

    • Accountable for timeous resolution of all outstanding queries pertaining to accounts under your control

    • Accountable for on-time billing to clients

    • Effective daily morning meetings during which any problems must be escalated

    • Monitoring the shipment throughout its lifecycle in order to be able to provide constant updates to the consignee.

    • Proactive liaison with Shipping Lines, Port Authorities, Transporters , Container Depots and/or any third party relating to a particular shipment.

    • Proactive communication with transporters relating to any customs stops or delays on a delivery on order to avoid futile trips.

    OTHER DUTIES

    • Effective meetings i.e. Escalation of any pending matter to management.

    • Preparing estimates when required

    • Arranging COD payments

    • Attend to client queries

    • Attend to all shipment related queries

    • Covering of fellow employee’s desk during absence as a result of sick leave or annual leave

    • Daily feedbacks on your (all relevant Reports) Dashboard, BOE / Unbilled, Job Profit, WIP, Webcost queries and Milestone Reports.

    • Tracking and updating of shipment status on CW1 under “ZA Comments”

    • Covering of employee’s desk within the Ocean Export department as and when the need arises.

    DSV – Global transport and logistics

    Working at DSV means playing in a different league.

    As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

    With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

    At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

    Start here. Go anywhere

    Title: Freight Forwarder, Ocean Import, Air & Sea

    Company: DSV

    Location: Port Elizabeth, South Africa

    Category:

     

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