Overview
Field Services Technician Jobs in Cape Town, Western Cape 7490 at Stowe Holdings (PTY) LT
Job description
Job Purpose
The position requires one to have technical proficiency of all industry related hardware. Extended working hours and long-distance traveling are fundamental requirements.
Key Responsibilities
Job Specifications include but are not limited to:
Incident Resolution & Implementation (50 %)
Conform to Contractual SLA requirements
Adherence to the Incident Management Process Flow as specified by Stowe internal Policies
Accurate completion of worksheets, checklists and project documentation
Diagnose, Fault-Find and Problem Solving
Product Support
Hardware Support
Staging of Project equipment
Conformance to implementation standards
Understand HSSE and PPE requirements
Safety File upkeep
Administration & Tools Management (20 %)
Adherence to time lines and accuracy as defined by Stowe internal Policies and procedures
Boot Stock Management
Weekly Vehicle inspections
Hardware Tools
o Tools, condition
o Cell phone & Tablet
Software Tools
o Laptops, Antivirus, Legal Software etc.
o Stowe Images, availability
o Utility Software, availability
Policies and Procedures (20 %)
Understanding and implementation of Stowe policies and procedures.
Additional Tasks that may be given at management’s discretion.
SKILLS/COMPETENCIES 10 %
Customer and Interpersonal relations
Written and Verbal Communication Skills
Technical and troubleshooting Skills
Ability to work under pressure
Time Management
MINIMUM REQUIREMENTS
Grade 12 Qualification
A+ and N+ (CompTIA) Certification or NQF 5 equivalent
At Least 1 Year IT industry experience
Driver’s License
Passport
Job Types: Full-time, Permanent
Pay: R7Â 000,00 – R10Â 000,00 per month
Work Location: In person
Title: Field Services Technician
Company: Stowe Holdings (PTY) LT
Location: Cape Town, Western Cape 7490
Category:
