Overview
Facilities Manager (Durban) Jobs in Umhlanga, KwaZulu-Natal, South Africa at CXP are now part of the Huntswood Group
Title: Facilities Manager (Durban)
Company: CXP are now part of the Huntswood Group
Location: Umhlanga, KwaZulu-Natal, South Africa
Job Description
Purpose of Role
The Facilities Manager is responsible for Managing the new site – oversee, cleaning, security, maintenance and general upkeep.
Job Responsibilities
Maintenance Management:
Tracking the ratio of planned maintenance versus reactive maintenance to ensure assets are well-maintained and downtime is minimized
Work Order Completion Time
Monitoring the time taken to complete work orders to assess efficiency and resource allocation
Client Satisfaction
Measuring client satisfaction to ensure the services provided meet the needs and expectations of the occupants
Energy Consumption
Keeping track of energy usage to optimize efficiency and reduce costs
Cost Management
Managing and reducing operational costs, including utilities, maintenance, and repairs
Asset Availability
Ensuring that critical assets are available and functioning when needed
Space Utilization
Optimizing the use of available space to improve productivity and reduce costs
Safety And Compliance
Ensuring that all facilities comply with safety regulations and standards
Essential Skills
Proven management experience of working within a senior level Head of Facilities Management role
Health & Safety experience
Strong knowledge of safety regulations and maintenance procedures
Exceptional leadership and communication skills
Proficiency in maintaining operational budgets and resource management
Desirable Skills
Experience of working in a Contact Centre environment
Core Behaviours
Huntswood’s employees are described as dependable, driven and collaborative.
The job holder should align to our 6 Fundamental Values:
Bring Your “A” Game
Strive For Greater
Enable and empower all employees
Do the right thing
Own it
Deliver unbelievable service
“It’s not just about what we do, but the way we do it. And it’s our values that make us special.”
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