Overview
EY Catalyst Business Analyst Jobs in Johannesburg, South Africa at Ernst & Young Advisory Services Sdn Bhd
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To work with the EY Catalyst product team to develop market leading products as a part of EY’s Smart Factory solution. This role is for a senior business/systems analyst with extensive experience working in business-to-business application development teams. The core function of the role is to manage software requirements and related processes.
Essential Functions of the Job
Requirement gathering:
Collaborate with stakeholders to gather, analyze, and document business requirements for new features and enhancements to existing software products.
Functional specifications:
Translate business requirements into clear and detailed software specifications for development teams, ensuring alignment with business goals and user needs.
Data analysis:
Analyze data to identify trends, patterns, and insights that can inform decision-making and product development efforts.
User Experienceoptimization:
Collaborate with the Product Owners and UX/UI designers to analyze user feedback, usability test results, and user behavior data to identify areas for improving the user experience, leading to increased user engagement and retention.
User acceptance testing:
Work closely with QA teams to ensure that new features and enhancements meet business requirements and are ready for deployment.
Documentation:
Create and maintain software documentation, including user manuals, training materials, and process documentation, to support internal teams and clients.
Stakeholder management:
Engage with stakeholders at all levels to understand their needs, communicate project status, and gather feedback to drivecontinuous improvement.
Analytical/decision making responsibilities
Define procedures on how requirements will be managed.
Determine ‘fit forpurpose’ requirements.
Select the appropriate analysis and specification models and ensuring that requirements are of high quality.
Assess change requests related to requirements, determine overall impact and make recommendations.
Analytical skillsandproblem-solving skillsto manage multiple projects simultaneously.
Ability to work independently – must be self-managed.
Knowledge and skills requirements
Demonstrated experience in crafting requirements as related to the business and users, as well as functional and non-functional specifications.
Experience in selecting and executing elicitation techniques such as interviews, exploratory prototypes, facilitated workshops, focus groups, observation, user task analysis, documentation study and surveys.
Experience in managing relationships with senior stakeholders internally.
Solid understanding of the following requirements models: stakeholder categories, actor tables, glossary, context diagram, data model, class model, data dictionary, event response tables, state diagrams, business rules, decision tables, process maps, use cases, and activity diagrams.
Excellent written and verbalcommunication skills– must be able to communicate fluently in English both verbally and in writing. Must be able to produce client facing documentation.
Job Requirements
Education
An honour’s level degree in compu…
Title: EY Catalyst Business Analyst
Company: Ernst & Young Advisory Services Sdn Bhd
Location: Johannesburg, South Africa
Category: IT/Tech, Business
