Overview
Executive-Voice-Customer Service Jobs in Cape Town, Western Cape, South Africa at EXL
Title: Executive-Voice-Customer Service
Company: EXL
Location: Cape Town, Western Cape, South Africa
The successful candidate will be working within the Collections Team. They will be responsible for making outbound calls and taking inbound collections calls. They will be dealing with a range of customers in arrears, from the most vulnerable to challenging customers that don’t want to pay. They will work towards being fully compliant, arrange successful payment plans and look to drive a positive customer experience to ensure that you’re delivering the right options and outcomes for both BG and their customers