Overview
Executive Housekeeper & Guest Liaison Jobs in Cape Town at B-Infiniti Vacation Homes
We are seeking a highly organized and efficient Executive Housekeeper & Guest Liaison. Responsible for the housekeeping department, overseeing all aspects of its operations and staff across our property portfolio. Ensuring high standards of cleanliness, hygiene, and guest satisfaction while managing stock control, laundry suppliers and planning routes efficiently. The short-term holiday properties within our portfolio are primarily between the Atlantic Seaboard and the Northern Suburbs.
They will also be required to hold a valid driver’s license in order to drive the company vehicle. Time management, neatness, attention to detail, competent with guests and technology (property management system), are essential for this role, as well as strong organizational skills and efficiency. A company phone and Ipad are also included.
Responsibilities:
Hiring, training, scheduling, and evaluating performance of housekeeping staff
Oversee and management of the housekeeping staff, ensuring scheduling of all tasks and completion efficiently and to the highest standards.
Developing and managing the housekeeping department’s budget, including labor, supplies, and equipment
Overseeing the procurement and management of linens, cleaning supplies, and amenities
Manage the suppliers and laundry services, ensuring timely and effective control of hospitality goods.
Monitor and maintain stock levels of cleaning products, ensuring an adequate supply is available at all times.
Conducting regular housekeeping inspections to all our homes, ensuring cleanliness and adherence to company standards.
Implement and enforce health and safety regulations to ensure a safe working environment.
Collaborating with the front office, maintenance, and other departments to ensure seamless operations and guest satisfaction
Addressing guest complaints related to cleanliness and ensuring a positive guest experience.
Maintain accurate records of cleaning schedules, stock inventory, and staff performance (including timekeeping).
Assist with guest liaison and check-ins via the property management system.
Continuously seek opportunities to improve efficiency and streamline processes.
Requirements:
Proven experience in a similar housekeeping management role. Working with staff and guest.
Excellent time management skills, with the ability to prioritize tasks effectively.
Strong attention to detail and a commitment to delivering high-quality cleaning services.
Exceptional organizational skills, with the ability to multitask and manage multiple properties simultaneously.
Demonstrated ability to lead and motivate a team, fostering a positive and productive work environment.
Proficient in using cleaning equipment and products.
Valid driver’s license for use of company vehicle and ability to travel to various locations for housekeeping rounds as well as guest check-ins.
Excellent communication and interpersonal skills.
Must be willing to learn and utilize booking engine and property management programs & apps, for guest liaison and scheduling of check out/check-in housekeeping rounds.(competent with technology)
Knowledge of health and safety regulations in the hospitality industry.
Ability to work under pressure and time constraints.
Proficiency at an Intermediate level with computers and Microsoft Office
Must be willing to work 6 days a week and be flexible with holiday and weekend shifts, as per the requirements of the hospitality industry. Possibility of compensating for holidays worked or time off on another occasion will be agreed between both parties.
Our offices are based in Bellville and the short-term holiday properties within our portfolio are primarily between the Atlantic Seaboard and the Northern Suburbs.
If you are a dedicated and highly organized individual with a passion for cleanliness and efficiency, we invite you to apply for the position at B-Infiniti Vacation Homes
Job Type: Full-time
Pay: R15Â 000,00 – R18Â 000,00 per month
Education:
High School (matric) (Preferred)
Language:
English (universal language for guests) (Required)
License/Certification:
Drivers license (Required)
Work Location: On the road
Application Deadline: 2025/06/30
Title: Executive Housekeeper & Guest Liaison
Company: B-Infiniti Vacation Homes
Location: Cape Town
