Overview
Executive Housekeeper Jobs in Plettenberg Bay, South Africa at Kendrick Recruitment
Executive Housekeeper | Luxury Hotel | Plettenberg Bay
Salary:
Negotiable depending on experience | Live-in position
Kendrick Recruitment is now seeking a professional and experienced Executive Housekeeper for a prestigious luxury hotel in Plettenberg Bay
. This role is ideal for an accomplished hospitality professional who thrives in a high-end environment and is passionate about maintaining world-class cleanliness and service standards.
The Executive Housekeeper will oversee the entire housekeeping operation, ensuring the highest levels of cleanliness, order, and guest satisfaction throughout the property.
Minimum
Experience and Qualifications:
Matric (high school diploma)
Computer literacy
Degree or diploma in Hotel Management or similar qualification (beneficial)
8 to 10 years of housekeeping experience, with at least 2 to 3 years in a similar role within a five-star property
Strong operational and technical knowledge in housekeeping
Key Responsibilities:
Ensure the cleanliness, orderliness, and presentation of the entire hotel
Manage and maintain housekeeping standards in guest rooms and public areas
Develop and manage the annual housekeeping budget
Monitor and maintain par stock of guest supplies, linens, cleaning products, and uniforms
Oversee stock control and coordinate inventories with the Accounts and General Store departments
Conduct regular inspections and ensure all pest control and sanitation measures are in place
Implement housekeeping systems and procedures and ensure compliance
Prepare housekeeping and operational reports for management
Assist in supplier selection and procurement for housekeeping-related items
Oversee linen and amenities control, including quality assurance and usage
Manage housekeeping contractors in accordance with service level agreements
Address and resolve guest complaints in a professional and timely manner
Lead and manage all departmental audits and ensure corrective action plans are followed
Recruit, train, and evaluate housekeeping staff
Manage email and guest communication professionally
Maintain detailed knowledge of the hotel layout, services, and offerings
Ensure optimal use of the hotel’s property management system (OPERA)
Perform daily inspections of public areas and staff facilities
Conduct daily team briefings and build team morale
Coordinate with the Maintenance department for preventive room and area upkeep
Ensure cyclical cleaning plans are implemented (e.g., flushing toilets in unoccupied rooms)
Promote and ensure adherence to SHE (Safety, Health, and Environmental) regulations
Foster effective interdepartmental communication and cooperation
Ideal Candidate Profile:
Highly organized, hands-on leader with a strong sense of ownership
Strong communication and conflict-resolution skills
Team motivator with attention to training and development
Exceptional eye for detail and a passion for luxury standards
Professional demeanor with the ability to work under pressure
If you’re ready to bring your expertise to a leading luxury property, apply now by sending your CV. This is an exciting opportunity to be part of a dedicated team in one of South Africa’s most beautiful coastal destinations.
Title: Executive Housekeeper
Company: Kendrick Recruitment
Location: Plettenberg Bay, South Africa
Category: Hospitality / Hotel / Catering (Hotel Management)
