Overview
Executive Assistant Team Leader- SAME Jobs in Johannesburg, South Africa at Kearney
Position: Kearney, Executive Assistant Team Leader- SAME
Job Description
Kearney, Executive Assistant Team Leader
Provide dedicated administrative support to Partners and Principals, and indirect support to project teams, business development, and firm activities.
To lead, develop and support high-performing Executive Assistant team, ensuring operational excellence (overseeing day to day management) in our service delivery offering, operational efficiency and stakeholder support while fostering a collaborative and continuous improvement culture.
Key Responsibilities:
Partner/Principal Support
:
• Arrange complex travel & logistic plans, often with last minute changes for Senior Leadership.
• Time and expense management, in addition to handling payments & invoicing, including, not limited to data entry, recharges, reconciliation, reporting.
• Coordinate calendars, appointments, meeting agendas, minutes for Senior Leadership, in addition to strategic support, advice, forward planning to maximize productivity gains of Leaders.
• Support with Business Development; CRM management, RFP coordination and support, L&P management, WIP creation, tracking and monitoring proactively for relevant projects, supporting with cash collection initiative, pipeline tracking/ updates for relevant projects/tasks, DSO support coordination with relevant departments.
• Support marketing efforts and internal network building.
• Provide research, reports, and compile company profiles, databases & create, and manage organized filing systems.
• Assist with onboarding and set up of new Partners and Principals, Leaders to the firm.
• Support performance management processes and general administrative tasks.
• Strategic planning of event management, assist in planning events that align with business objectives (client engagement strategies)
Team Leader Support:
• Ensure consistent service levels of support for our Leaders from the EA cohort in regard to the services provided.
• Lead and manage the EA team based in Johannesburg, at times maybe required to manage and lead the wider EA cohort.
• Assign team members tasks and initiatives, monitoring productivity levels, output, and reporting.
• Actively seeks insights from Leaders on their agendas and priorities, using such information to strategically plan across the cohort to meet said business needs.
• Provide coverage, assistance, and back-up for the team and EA team leader colleagues.
• Ensure team’s understanding and adherence to standards, processes, procedures, code of conduct and confidentiality.
• Track the growth and development of teams, in addition to performance management of direct reports, drafting analytical reports and insights.
• Coach team members; continue to seek & share on-going feedback.
• Assign, develop and/ or deliver training as required to upskill and further improve knowledge, awareness, and development of team.
• Operational and strategic support with delegation planning and coverage planning of team/cohort regarding people, projects, practice.
• Manage Leaders’ EA assignment and all related communications.
• Effectively manage conflict resolution within the team, promote positive team dynamics, initiate, lead, and support Team Building sessions.
• Stakeholder management – serve as a main point of contact between EA team/Leader and cross-functional teams, ensuring streamlined information flow, resolution of bottlenecks and efficient and productive workflows.
• Maintain budgets, data and analysis & reporting related to relevant team/dept spending as well as supporting with team’s expense management workflows and troubleshooting.
• Compliance Management – ensures teams adherence to code of conduct & relevant mandatory trainings, policies, procedures.
• Identifies issues and inefficiencies and reports and suggests implementation of essential process improvements based on gathered insights.
• Oversee end-to-end performance management activities for the team, ensuring consistent feedback, development opportunities, and alignment with business objectives.
• EA team KPI tracking/accountability – ensure teams adherence to their set KPIs, progress tracking and reporting year on year.
• Develop, maintain, and track relevant project/ team…
Title: Executive Assistant Team Leader- SAME
Company: Kearney
Location: Johannesburg, South Africa
Category: