Overview

Events Field Services Assistant Jobs in Cape Town, Western Cape at Quicket

Did you know? Quicket provides Africa’s leading ticketing, streaming, and fundraising technology platform. With millions of users across the continent, we drive growth in the business, entertainment, cultural, and social sectors, creating jobs and boosting incomes, for individuals and businesses alike. But we don’t stop there. We believe in equal access and diversity, and strive to make experiences accessible and enjoyable for all. Let’s make a difference together!

Insight into the Quicket culture:

We are a dynamic group of individuals who value altruism, curiosity, pioneering, respect, and team spirit. We put our customer’s needs first. We get things done right, done quick(et)ly, and in a fun, friendly, and honest way. There is no time for egos, we do what we can to help our clients and each other.

We are looking for a: Field Services Assistant

Responsibilities for this role are:

Handle couriers and parcel shipments.

Unpack, charge, clean, and clear equipment after each job.

Maintain cleanliness and maintenance of equipment.

Ensure a clean and organized FS office environment.

Manage stock control of FS clothing.

Handle staff clothing deductions.

Communicate job details to staff.

Set up equipment and user access for jobs.

Set up Yoco product and categories.

Send login details in the tablet Whatsapp group.

Manage equipment check-in on inventory software.

Update and complete tasks on Trello/Zoho for team collaboration.

Perform data clearing, charging, and packing of equipment.

File job folders and close jobs on Zoho.

Manage tickets in Yoco backend.

Add testimonials and event feedback to job records.

Ensure proper equipment sign-out and sign-in by Supervisors.

Handle adhoc tasks as needed.

Ensure devices have SIM cards, data, and proper settings.

Pack equipment and necessary documentation for jobs.

Coordinate equipment collection from the office.

Maintain regular updates and checks of electronic devices.

Assist with pre and post-event administrative tasks as assigned.

Work onsite when needed.​

Requirements

The ideal person for this role has:

Experience and Education

Prior experience in a similar administrative or operational support role preferred.

Skills and Traits

Flexibility to handle adhoc tasks and work outside regular office hours, if needed.

High attention to detail and strong organizational skills.

Ability to thrive in a fast-paced, deadline-driven environment.

Excellent communication and interpersonal skills.

Proficiency in using technology and software applications.

Ability to work independently and as part of a team.

Physical fitness for packing and courier duties.

Benefits

In addition to being a part of a lively community, here are a few more Quicketeer benefits:

Competitive pay

Free Friday lunch

The day off on your birthday

Access to mission-aligned upskilling and courses

Great coffee and good vibes!

Are you who we’re looking for? APPLY NOW and become a Quicketeer!

Job Type: Full-time

Application Question(s):

What is your monthly earnings expectation (including both basic and comm) for this role?

Title: Events Field Services Assistant

Company: Quicket

Location: Cape Town, Western Cape

Category:

 

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