Overview
Events Coordinator & Customer Support Jobs in South Africa at Somewhere
Title: Events Coordinator & Customer Support
Company: Somewhere
Location: South Africa
About the Company
We’re seeking a proactive and highly organized Customer Support & Events Coordinator to join a growing team that manages culinary experiences across several U.S. locations (Brooklyn, NY, Hoboken, NJ, Philadelphia, PA, Stamford, CT and soon to open Princeton, NJ). This is a remote position that blends customer service with event logistics, ideal for someone who thrives in a fast-paced, detail-oriented environment.
About the Role
You’ll be the primary point of contact for clients booking private culinary events, cooking classes and chef competitions, handling everything from initial inquiry through post-event follow-up. Your goal? Deliver seamless, memorable experiences by managing behind-the-scenes coordination and clear, warm communication.
Responsibilities
Respond to inbound inquiries about private culinary events via email
Coordinate logistics across multiple east coast based U.S.-based locations (no vendor sourcing required)
Manage direct communication with clients to ensure expectations are met
Support on-site event leads and internal teams to ensure operational alignment
Assist in general customer service operations as needed
Maintain clear records and timelines to ensure event success
Contribute to a high-touch, hospitality-driven service experience
Qualifications
2–5 years of experience in event coordination, hospitality, or operations
Excellent written and verbal English communication
Strong organizational and time-management skills
Self-starter who thrives working independently
A great attention to detail with the ability to multi-task and triage when issues arise
Experience coordinating across time zones and multiple teams
Familiarity with CRM tools or workflow platforms is a plus – Google Docs, Slack, further training provided
Warm, professional demeanor with a focus on client satisfaction
Required Skills
Excellent written and verbal English communication
Strong organizational and time-management skills
Self-starter who thrives working independently
Great attention to detail with the ability to multi-task and triage when issues arise
Experience coordinating across time zones and multiple teams
Familiarity with CRM tools or workflow platforms is a plus – Google Docs, Slack, further training provided
Warm, professional demeanor with a focus on client satisfaction
Preferred Skills
Experience in event coordination, hospitality, or operations
Pay range and compensation package
Compensation: $1,400–$1,800/month (USD)