Overview
Duty Manager Jobs in Cape Town, South Africa at Kendrick Recruitment
Job Description
DUTY MANAGER | LUXURY BOUTIQUE HOTEL | CAPE TOWN
Kendrick Recruitment is currently seeking an experienced and guest-focused Duty Manager to join a luxury boutique hotel in the heart of Cape Town. This is an exciting opportunity for a hospitality professional who thrives in a refined, high-touch guest environment and has a strong background in boutique hotel operations.
Salary: R18,000 – R22,000 (DOE)
Accommodation:
Live-out position
Location:
Cape Town, Western Cape
MINIMUM REQUIREMENTS
• Minimum 5 years’ experience in boutique hotel operations
• Strong background in front office and guest relations
• Proven ability to manage daily hotel operations effectively
• Excellent problem-solving and guest resolution skills
• Strong leadership and team coordination abilities
• Ability to remain calm and professional under pressure
• Excellent communication and interpersonal skills
KEY RESPONSIBILITIES
• Oversee daily hotel operations and ensure seamless guest experience
• Manage guest relations, handling requests, complaints, and special needs
• Supervise and support front office and operational teams during shifts
• Ensure high standards of service delivery across all departments
• Coordinate with housekeeping, reservations, and food and beverage teams
• Handle daily reporting, shift handovers, and operational checks
• Maintain a visible presence to ensure guest satisfaction at all times
WHAT WE ARE LOOKING FOR
A confident, hands-on hospitality professional with a passion for boutique luxury service. The ideal candidate is proactive, solutions-driven, and committed to delivering exceptional guest experiences in a high-end environment.
Requirements
Minimum 3 years experience
Title: Duty Manager
Company: Kendrick Recruitment
Location: Cape Town, South Africa
Category: