Overview
Distance Learning Administrator Jobs in Umhlanga, KwaZulu-Natal at Richfield Graduate Institute of Technology
Full Job Description
Richfield is looking for a dynamic, experienced Distance Learning Administrator to actively provide a professional, effective and efficient customer service to clients of the institution as part of the team of Distance Learning, to provide administrational support to the Distance Learning students and Maintain contact with the learners upon registration until the student is able to graduate.
Key Performance Areasbut not limited to:
· Completing incomplete registrations on ITS and updating details on ITS including contact information
· Issuing the learner log in credentials to the student portal, username and password, link and ensuring the learner has logged in to the student portal successfully accessing their study material
· Confirming courier details for the dispatch of the learner’s study material –Tablet PC and ensuring that it is sent off to the correct location for delivery timeously and is responsible for issuing the correct sim and Tablet PC to the correct student. These records need to be maintained by the administrator in charge of that program.
· Confirming that the learner has received their Tablet PC
· Confirming learner’s examination center, center for workshop
· Collating and maintaining registration and graduation stats categorized by center per programme
· Calling and emailing students on a weekly basis, notification of upcoming workshops/exams/assignments due dates
· Responsible for notifying learners telephonically of scheduled workshops and support classes
· Collating and maintaining learner feedback stats geographically sort to programme
· Calling and emailing students on a weekly basis, notification of upcoming workshops/exams/assignments due dates, all workshops must be attended to by the administrator
· Assisting learners with accessing their assignments on Moodle and notifying them of submission requirements
· Downloading and maintaining assessment schedules of assignment 1, 2 and 3
· Maintaining mark book registers throughout the semester ensuring full tracking for all assignment
· Ensuring all assessment results are captured on ITS and Mark book concurrently
· Printing pivot reports and facilitating verification of captured assignment marks
· Calling and emailing students on a weekly basis, notification of upcoming workshops/exams/assignments due dates.
Qualifications
· Degree/Diploma
· Other relevant Qualifications will be an advantage
Job Types: Full-time, Permanent
Title: Distance Learning Administrator
Company: Richfield Graduate Institute of Technology
Location: Umhlanga, KwaZulu-Natal
Category:
